Beware of Fiber deals.

We were so happy that fiber was finally availabile in our area. We subscribed immediately, paid the subscription a month in advance as per the month to month contract stipulation. I the 2 weeks that we have had our fiber we were only able to use 8 days of uninterrupted fiber. 1st we had problems with the router / receiver. Now cables is damaged and again we can't use our fiber, I know again as per contract it is situation out of their control but as advertised "uninterrupted services" was one of the main reasons we signed. Not happy asking for a cancelation of subscription document now every excuse possible is being used "the fiber line damage is out of their control" but they can't even give a ETA of service restoration,wl which now in turn is costing me a fortune to buy data bundles resulting a 3 days data bundles costing more than the fiber subscription in a month. I want to cancel my subscription and I want the form! Talked to other residents in our suburb and apparently this is a ongoing problem then I'd rather go back to LTE wifi never had problems pay for what you get.