NE
New Era Glass
Claimed Business
NE
New Era Glass
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Demitri T
1 reviews | Active since Jan 2020
29 Jan 2024, 08:39
New Era Glass Do Not Use!
We awarded Johan our renovations project to replace all existing windows in January 2019. We paid him a substantial deposit (R150 000.00). After 5 months and no windows we eventually contacted him only to be told that he had spent our deposit on his personal living expenses as he was in financial trouble, but assured us he would be back to complete the job. During this time our entire house was open with no windows and doors, through winter, and we had to hire a security guard at R1000 per night for security reasons. 10 months later, after constant chasing, messages not returned, and lie after lie, excuse after excuse, not only is the job STILL not completed, but what he HAS done is a complete hack job that has to now be re-done almost entirely. This includes the windows supp**** by Glass Partners, which are cracked and ruined due to his poor workmanship and installed completely incorrectly. (I am happy to send pictures as I am sure Johan will have a different story, but the pictures don’t lie). If anyone would be interested to see an example of this so-called “windows specialist" ********** workmanship please email me directly. His workers, including Phineas, are dishonest, unreliable, disrespectful, and rude, and know nothing about how to install frames or windows. As the owner, Johan is NEVER on site, and the workmanship is worse than amateurish. We have no idea how he is still in business. It should also be noted that Johan and his wife went on a Mauritius holiday in March, coincidentally right around the time he disappeared with our R148K. He will have all kinds of stories, his wife paid for the trip, he paid for it way before he received our money, etc. etc. Not a word that comes out of this man’s mouth is to be believed. We are going to the CPA, Ombudsman, and then of course the legal route with Johan and will ensure he never does business in Joburg again.
Helpful (0)
|Replies (0)DT
Demitri T
1 reviews | Active since Jan 2020
29 Jan 2024, 08:39
New Era Glass Do Not Use!
We awarded Johan our renovations project to replace all existing windows in January 2019. We paid him a substantial deposit (R150 000.00). After 5 months and no windows we eventually contacted him only to be told that he had spent our deposit on his personal living expenses as he was in financial trouble, but assured us he would be back to complete the job. During this time our entire house was open with no windows and doors, through winter, and we had to hire a security guard at R1000 per night for security reasons. 10 months later, after constant chasing, messages not returned, and lie after lie, excuse after excuse, not only is the job STILL not completed, but what he HAS done is a complete hack job that has to now be re-done almost entirely. This includes the windows supp**** by Glass Partners, which are cracked and ruined due to his poor workmanship and installed completely incorrectly. (I am happy to send pictures as I am sure Johan will have a different story, but the pictures don’t lie). If anyone would be interested to see an example of this so-called “windows specialist" ********** workmanship please email me directly. His workers, including Phineas, are dishonest, unreliable, disrespectful, and rude, and know nothing about how to install frames or windows. As the owner, Johan is NEVER on site, and the workmanship is worse than amateurish. We have no idea how he is still in business. It should also be noted that Johan and his wife went on a Mauritius holiday in March, coincidentally right around the time he disappeared with our R148K. He will have all kinds of stories, his wife paid for the trip, he paid for it way before he received our money, etc. etc. Not a word that comes out of this man’s mouth is to be believed. We are going to the CPA, Ombudsman, and then of course the legal route with Johan and will ensure he never does business in Joburg again.
0
Replies (0)DT
Demitri T
1 reviews | Active since Jan 2020
12 Nov 2019, 07:09
New Era Glass
Please be warned not to deal with Johan Nel, owner of New Era Glass. We awarded Johan our renovations project to replace all existing windows in January 2019. We paid him a substantial deposit (R150 000.00). After 5 months and no windows we eventually contacted him only to be told that he has spent our deposit on his personal living expenses as he was in financial trouble, but assured us he would be back to complete the job. During this time our entire house was open with no windows and doors, through winter, and we had to hire a guard at R1000 per night for security reasons. TEN months later, after constant chasing, messages not returned, and lie after lie, excuse after excuse, not only is the job STILL not completed, but what he HAS done is a complete hack job that has to now be re-done almost entirely. This includes most of the windows, which are either cracked or ruined due to his poor workmanship and installed completely incorrectly. The runners don’t work and none of the doors open or close or lock correctly. The pictures don’t lie. If anyone would be interested to see his terrible workmanship please contact me. His workers, including Phineas, are, like he is, dishonest, unreliable, disrespectful, and rude, and know NOTHING about how to install frames or windows. As the owner, Johan is NEVER on site, and the workmanship is worse than amateurish. We have no idea how this crook is still in business. We will also be sending this same warning to as many glass and aluminium suppliers we can find who work in Joburg. We are going to the CPA, the Ombudsman, and of course the legal route with Johan Nel and will ensure he never does business in Joburg again.
Helpful (0)
|Replies (0)DT
Demitri T
1 reviews | Active since Jan 2020
12 Nov 2019, 07:09
New Era Glass
Please be warned not to deal with Johan Nel, owner of New Era Glass. We awarded Johan our renovations project to replace all existing windows in January 2019. We paid him a substantial deposit (R150 000.00). After 5 months and no windows we eventually contacted him only to be told that he has spent our deposit on his personal living expenses as he was in financial trouble, but assured us he would be back to complete the job. During this time our entire house was open with no windows and doors, through winter, and we had to hire a guard at R1000 per night for security reasons. TEN months later, after constant chasing, messages not returned, and lie after lie, excuse after excuse, not only is the job STILL not completed, but what he HAS done is a complete hack job that has to now be re-done almost entirely. This includes most of the windows, which are either cracked or ruined due to his poor workmanship and installed completely incorrectly. The runners don’t work and none of the doors open or close or lock correctly. The pictures don’t lie. If anyone would be interested to see his terrible workmanship please contact me. His workers, including Phineas, are, like he is, dishonest, unreliable, disrespectful, and rude, and know NOTHING about how to install frames or windows. As the owner, Johan is NEVER on site, and the workmanship is worse than amateurish. We have no idea how this crook is still in business. We will also be sending this same warning to as many glass and aluminium suppliers we can find who work in Joburg. We are going to the CPA, the Ombudsman, and of course the legal route with Johan Nel and will ensure he never does business in Joburg again.
0
Replies (0)BJvR
Benjamin Janse van Rensburg
1 reviews | Active since Jan 2020
20 Apr 2016, 13:06
New Era Glass Scam
It seems that we are not the only people scammed by Lance Greeff from New Era Glass. Disappeared with full payment for a shower screen that never materialised after numerous phone calls and e-mails and just as many empty promises and bad excuses of glass that cracked in the furnace. Stay away.
Helpful (0)
|Replies (0)BJvR
Benjamin Janse van Rensburg
1 reviews | Active since Jan 2020
20 Apr 2016, 13:06
New Era Glass Scam
It seems that we are not the only people scammed by Lance Greeff from New Era Glass. Disappeared with full payment for a shower screen that never materialised after numerous phone calls and e-mails and just as many empty promises and bad excuses of glass that cracked in the furnace. Stay away.
0
Replies (0)GP
LC
Laura C
1 reviews | Active since Jan 2020
10 Feb 2016, 08:11
Do not use New Era Glass
Do not work with Lance Greeff from New Era Glass. You will never see your deposit again. I have discovered many other people who have experienced the same thing. He is very charming, appears knowledgeable and offers very competitive pricing. He will string you along for weeks and you will never get your deposit back.
Helpful (0)
|Replies (0)LC
Laura C
1 reviews | Active since Jan 2020
10 Feb 2016, 08:11
Do not use New Era Glass
Do not work with Lance Greeff from New Era Glass. You will never see your deposit again. I have discovered many other people who have experienced the same thing. He is very charming, appears knowledgeable and offers very competitive pricing. He will string you along for weeks and you will never get your deposit back.
0
Replies (0)