New Era Glass Do Not Use!

We awarded Johan our renovations project to replace all existing windows in January 2019. We paid him a substantial deposit (R150 000.00). After 5 months and no windows we eventually contacted him only to be told that he had spent our deposit on his personal living expenses as he was in financial trouble, but assured us he would be back to complete the job. During this time our entire house was open with no windows and doors, through winter, and we had to hire a security guard at R1000 per night for security reasons. 10 months later, after constant chasing, messages not returned, and lie after lie, excuse after excuse, not only is the job STILL not completed, but what he HAS done is a complete hack job that has to now be re-done almost entirely. This includes the windows supp**** by Glass Partners, which are cracked and ruined due to his poor workmanship and installed completely incorrectly. (I am happy to send pictures as I am sure Johan will have a different story, but the pictures don’t lie). If anyone would be interested to see an example of this so-called “windows specialist" ********** workmanship please email me directly. His workers, including Phineas, are dishonest, unreliable, disrespectful, and rude, and know nothing about how to install frames or windows. As the owner, Johan is NEVER on site, and the workmanship is worse than amateurish. We have no idea how he is still in business. It should also be noted that Johan and his wife went on a Mauritius holiday in March, coincidentally right around the time he disappeared with our R148K. He will have all kinds of stories, his wife paid for the trip, he paid for it way before he received our money, etc. etc. Not a word that comes out of this man’s mouth is to be believed. We are going to the CPA, Ombudsman, and then of course the legal route with Johan and will ensure he never does business in Joburg again.