Waiting...........

Newworld sucks BIG TIME. Had a claim about 4 weeks ago.My insurer(Kingprice) referred me to these guys.First,they instructed me to pay them the excess of R1500.00 which i did.Waited for a week for the courier to deliver,and when it finally arrived,it was the wrong product.I did send them the specs/model number and make,but still they delivered the wrong item.So,after another week of complaining,they send back a new item which fitted the right description.After opening the box,to my dismay,this item were damaged beyond repair.Week 3,contacted the insurer yet again,was informed that this Newworld are suppose to refund me the R1500 as the insurer"The King"(hahaha) will only pay me the difference excluding the excess paid to Newworld.Week 4,contacted this Leslie guy at Newworld,was told that the lady that "works" with the refunds was off sick,so believe it,nobody else can actually do refunds at this company.Week 5,still no notification/refund or contact from this Newworld.If this is the way forward in the New World,i rather stay in the old world.This Leslie guy thinks he owns the business,maybe he does,who knows.Never as in never will i recommend this company,nor the "King" as an insurer to my friends.With their attitude,they bwon't last that long.Pathetic