What a way to keep clients

My wife and I spent a Friday evening there. Despite giving in our order we noticed that it was getting late but no food was delivered. The folk at the table next to us arrived after us but had finished their entrees as well as main course. On querying with the waitress still nothing happened. However when I then approached the manager, he immediately addressed the issue. He made the waitress own up to her error and supplied us with complimentary drinks. Our two courses then came at amazing speed. The manager then treated us to sweets on the house. The way the manager handled the situation was exceptional. Will we go back? Definitely!! treated to