newco autobody

my experience with newco autospray is the worst ever.first of they said it would be 5 days of work done and now it is 3 weeks already.the manager does not phone you about feedback and you have to phone yourself.they say they are waiting for spares from renault but newco says that renault didnt deliver yet.they cant pick up the part from them themselves.there is always a delaying technique and i dont believe a word that they say.i had a small bump on my boot but it takes 3 weeks to fix the bump and it still isnt finished.the manager doesnt imform you and when you try to phone him he doesnt answer.no management at all