1 reviews | Active since Member
Please avoid this business. As you can see they don’t even respond to reviews here. They simply don’t care. A technician was called to my property to fix a noisy fridge compressor. After an assessment they installed a new compressor - which did not solve the noise issue at all. They returned to have a look at it and the technician forgot to put the fan back on. My entire double door fridge freezer defrosted overnight. I lost over R2000 worth of fresh and frozen food not to mention the hassle of cleaning a fridge on a Saturday morning. Multiple calls over days later and I finally got a hold of someone on HR a week later. Promised to refund R1500 but made me feel as they were doing me a favour. Six weeks later I have not received this money. I have made many requests and calls. The owner is a 7 day Adventist, pretending to be very religious but masquerading as a ***** with a very poorly run establishment who simply doesn’t care. Please just avoid. I will go to small claims court and report them to Samsung who have them listed as an endorsed service provider.