Bad Customer Services Ever

I visited Newlands Montana today near closing time to purchase toys for my child. Unfortunately, the experience was quite negative due to the behavior of a staff member named Lehlogonolo. She was extremely rude, boasting about her anger issues and claiming that no one, including white people, could tell her anything. When I tried to address her conduct, she started shouting and caused a scene in the store.

I am very disappointed with the level of professionalism and customer service. Lehlogonolo's behavior was more suited to a street altercation than a retail environment. This kind of conduct can drive customers away. I hope the management takes this matter seriously and addresses it promptly.