Unprofessional Intern agents

The agency itself, was prompt with replies and deadlines initially. Unfortunately I was liaising with the intern agents who are probably still in training however, they pitched up half an hour late for a viewing. Which I accepted an apology once we got to the viewing.

The intern agent was slow with responding to messages and calls. Her colleague who she worked with was Lesley Broadbent, was extremely rude on calls. I was upset by her behavior, as I've worked with many estate agents and have never met such an unprofessional agent.

I eventually had to liaise with the manager (who was friendly and efficient) I was trying to sort out a query for the past 3 days with the intern agents. It was sorted out in a 15 minute phone call with the manager.

The intern agents will bring the companies ratings down. Its advisable to also check out the companies Google reviews.