NL
Ngwenya Lodge
Claimed Business
NL
Ngwenya Lodge
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Ngwenya Lodge
Ngwenya Lodge has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Ngwenya Lodge across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Alwyn J
1 reviews | Active since Jan 2020
25 Feb 2026, 14:31
Bad customer experience
We went to Nwenya for ur first time from 1 to 5 Desember. We were very excited, booked in Monday late afternoon and left for Kruger park early Tuesday morning, just a hour or so after we got back a terrible hail storm hit Nwenya. We left the next morning. My wife and I has reached out to Nwenya and asked if we could please just get a week voucher to come back. She has made it very clear that she will not help. The hail was not their fault. I fully agree but is was not ours either. I do not think re – booking a mid-week to come back was a unfair request. Yet she is very clear that she will not help. The water and power was off all week, they even sent a message saying that there are health and safety risks, and you are responsible for you and your kids. Does not sound like a holiday to me. I cant believe they would treat people like this. I still dont think it was a unfair request to get a chance to go back. I was not going to say anything, but i feel unhappy about how this was handled.
Helpful (0)
|Replies (0)AJ
Alwyn J
1 reviews | Active since Jan 2020
25 Feb 2026, 14:31
Bad customer experience
We went to Nwenya for ur first time from 1 to 5 Desember. We were very excited, booked in Monday late afternoon and left for Kruger park early Tuesday morning, just a hour or so after we got back a terrible hail storm hit Nwenya. We left the next morning. My wife and I has reached out to Nwenya and asked if we could please just get a week voucher to come back. She has made it very clear that she will not help. The hail was not their fault. I fully agree but is was not ours either. I do not think re – booking a mid-week to come back was a unfair request. Yet she is very clear that she will not help. The water and power was off all week, they even sent a message saying that there are health and safety risks, and you are responsible for you and your kids. Does not sound like a holiday to me. I cant believe they would treat people like this. I still dont think it was a unfair request to get a chance to go back. I was not going to say anything, but i feel unhappy about how this was handled.
0
Replies (0)NN
Nhlanhla N
1 reviews | Active since Jan 2020
9 Jan 2026, 19:43
Poor Service
Very untidy place and old beds that are not even comfortable, poor management, parking very disorganised, people parking as they wish Bad food at the restaurant
Helpful (0)
|Replies (0)NN
Nhlanhla N
1 reviews | Active since Jan 2020
9 Jan 2026, 19:43
Poor Service
Very untidy place and old beds that are not even comfortable, poor management, parking very disorganised, people parking as they wish Bad food at the restaurant
0
Replies (0)LB
Loretta B
1 reviews | Active since Jan 2020
23 Mar 2025, 23:41
A dream to visit
We visited them for the second time this year and it is amazing. When you sit at any view point you most definitely will see wild life. We had pizza at the restaurant at the deck and it was delicious. Sorry to go home.
Helpful (0)
|Replies (0)LB
Loretta B
1 reviews | Active since Jan 2020
23 Mar 2025, 23:41
A dream to visit
We visited them for the second time this year and it is amazing. When you sit at any view point you most definitely will see wild life. We had pizza at the restaurant at the deck and it was delicious. Sorry to go home.
0
Replies (0)TL
NP
Nichola P
1 reviews | Active since Jan 2020
18 Jul 2023, 09:27
NGWENYA LODGE
Booking was easy, reception and welcome was friendly and accommodating we had a pleasant and relaxing stay the facilities are well maintained and beautiful. The restaurant however was disappointing and the shop only caters for tourists.
Helpful (0)
|Replies (0)NP
Nichola P
1 reviews | Active since Jan 2020
18 Jul 2023, 09:27
NGWENYA LODGE
Booking was easy, reception and welcome was friendly and accommodating we had a pleasant and relaxing stay the facilities are well maintained and beautiful. The restaurant however was disappointing and the shop only caters for tourists.
0
Replies (0)RT
KB
Kathleen B
1 reviews | Active since Jan 2020
23 Jan 2023, 04:41
Ngwenya Lodge
The staff is friendly and very helpfull it was such a wonderfull experiece and I would recomend this lodge to anyone it is clean and the restaurant food is finger licking good
Helpful (0)
|Replies (0)KB
Kathleen B
1 reviews | Active since Jan 2020
23 Jan 2023, 04:41
Ngwenya Lodge
The staff is friendly and very helpfull it was such a wonderfull experiece and I would recomend this lodge to anyone it is clean and the restaurant food is finger licking good
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Dec 2022, 08:50
Useless service
I have a timeshare week that I put into their rental pool. In their mail, they say " It is the responsibility of the owner to follow up on the status of their rental unit". My week starts in the first week of January. I sent an email on 8 December, 9 December, and again on Wednesday 14 December. No response. They just have no concept of etiquette. Useless service by their reservations people.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Dec 2022, 08:50
Useless service
I have a timeshare week that I put into their rental pool. In their mail, they say " It is the responsibility of the owner to follow up on the status of their rental unit". My week starts in the first week of January. I sent an email on 8 December, 9 December, and again on Wednesday 14 December. No response. They just have no concept of etiquette. Useless service by their reservations people.
0
Replies (0)