Ngwenya Lodge
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Ngwenya Lodge
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Ngwenya Lodge
How is Ngwenya Lodge rated on Hellopeter?
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Alwyn J
1 reviews | Active since Jul 2018
25 Feb 2026, 16:31
Bad customer experience
We went to Nwenya for ur first time from 1 to 5 Desember. We were very excited, booked in Monday late afternoon and left for Kruger park early Tuesday morning, just a hour or so after we got back a terrible hail storm hit Nwenya. We left the next morning. My wife and I has reached out to Nwenya and asked if we could please just get a week voucher to come back. She has made it very clear that she will not help. The hail was not their fault. I fully agree but is was not ours either. I do not think re – booking a mid-week to come back was a unfair request. Yet she is very clear that she will not help. The water and power was off all week, they even sent a message saying that there are health and safety risks, and you are responsible for you and your kids. Does not sound like a holiday to me. I cant believe they would treat people like this. I still dont think it was a unfair request to get a chance to go back. I was not going to say anything, but i feel unhappy about how this was handled.
Helpful (0)
|Replies (1)AJ
Alwyn J
1 reviews | Active since Jul 2018
25 Feb 2026, 16:31
Bad customer experience
We went to Nwenya for ur first time from 1 to 5 Desember. We were very excited, booked in Monday late afternoon and left for Kruger park early Tuesday morning, just a hour or so after we got back a terrible hail storm hit Nwenya. We left the next morning. My wife and I has reached out to Nwenya and asked if we could please just get a week voucher to come back. She has made it very clear that she will not help. The hail was not their fault. I fully agree but is was not ours either. I do not think re – booking a mid-week to come back was a unfair request. Yet she is very clear that she will not help. The water and power was off all week, they even sent a message saying that there are health and safety risks, and you are responsible for you and your kids. Does not sound like a holiday to me. I cant believe they would treat people like this. I still dont think it was a unfair request to get a chance to go back. I was not going to say anything, but i feel unhappy about how this was handled.
0
Replies (1)NN
Nhlanhla N
1 reviews | Active since Mar 2022
9 Jan 2026, 21:43
Poor Service
Very untidy place and old beds that are not even comfortable, poor management, parking very disorganised, people parking as they wish Bad food at the restaurant
Helpful (0)
|Replies (0)NN
Nhlanhla N
1 reviews | Active since Mar 2022
9 Jan 2026, 21:43
Poor Service
Very untidy place and old beds that are not even comfortable, poor management, parking very disorganised, people parking as they wish Bad food at the restaurant
0
Replies (0)