NHC CENTURION---NOT TRANSPARENT REGARDING PAYMENTS

NHC CENTURION I am so disappointed in the fact that they deduct money from the medical aid & inform you before you leave the premises that the payment has gone through. Why is it then later after months you start texting us regarding payments? what is it that you are deducting from our medical aids, yet you still require payments? I do not think you are being transparent, &this is always from a specific DR, WHY??? I demand answers ASAP