LM
Lin M
Active since Aug 2013
10
Reviews
0
Industries
Reviews
10 reviews18 months ago
Poor customer service from momentum retirement administrator
I have request for my pension withdrawal from momentum since September, and every time I reach them I am told a different story. Am about to loose my assets, I have no source of income . My kids need to pay school fees , I need my money but it seems as if momentum don't want to release the money. When I ask for the manager by the name of Stephen waterson it's either is not at work or comes in late or left for the day. All consultants I have been in contact with tells me either the manager need to authorise or Sars needs to do tax whatever . I spoke to Amanda shanangu , Yvette swanepoel and others I can't remember. My question is; Momentum is this how you treat your customer's? Why are you doing this to me? Yvette keeps telling me you will get your withdrawal this week , it's Thursday today still nothing. Momentum I need my money as in TODAY , I have been way too patient with you. Please
477 replies
24 months ago
NHC CENTURION---NOT TRANSPARENT REGARDING PAYMENTS
NHC CENTURION I am so disappointed in the fact that they deduct money from the medical aid & inform you before you leave the premises that the payment has gone through. Why is it then later after months you start texting us regarding payments? what is it that you are deducting from our medical aids, yet you still require payments? I do not think you are being transparent, &this is always from a specific DR, WHY??? I demand answers ASAP
0 replies
46 months ago
Just Property Centurion East- very Disappointed on how I was treated
I rented an apartment from them for about a year & few months. Firstly I never had Peace staying in the apartment due to their misrepresentations. One day I called their offices enquiring about something & I was Shouted at by their Admin lady- very Rude! No maintenance was done on the apartment , I took it upon my self to clean up the place and repainted it. I eventually had to move out the apartment & all of a sudden am given a list of things that is of my account & that will be deducted from my deposit " basically they are informing me that No deposit will be refunded to me" because WOW now, the stuff listed there , I found them exactly as they are. Am very disappointed on this agency & how they treat their clients. I will NEVER recommend them to anyone , all they care about is collecting rent each month & don't care about the conditions their client's are living-in. How do you not maintain the apartment for more than a year? really? & the manner of which I was shouted at the other day, That I will never forget . NO customer service!
0 replies
51 months ago
Unprofessional Behaviour from Torga Centurion Lifestyle
I have been a customer for Torga for a while & previously i have received an excellent service from Torga Cresta Mall. However i moved to centurion, I just experience a bad unprofessional behaviour from a staff that works in Torga Centurion lifestyle. I called them regarding the email i sent to them & without even asking any details from me in order to assist me accordingly , she goes on telling me that my medical aid is not going to pay for my specs i need & referring to a medical aid that is not even mine. she even went on & on with an angry tone & i am not really impressed with how she spoke to me. I called Torga because there was no response to my email & wanted to find out if it was well received . The customer service i received today was very bad & i would never refer any of my family member there.
0 replies
56 months ago
Horrible service
Good day, I need to understand what i am being billed for if i am on pre-paid meter? my bill is calculated for R3918.29? if i am on pre-paid? a whole over two thousand for water? is that it? For the fact that i changed to pre paid is because i was getting bills of over 2000 even without using electricity ( out of province) yes, i have been paying impact over R3000 monthly & for what ,i do not know. i honestly feel that you are just over charging me for a reason that is only known by you and that is very unfair. please rectify this month's bill of R3918,29 & for the record, are you honestly telling me that me & my husband we using that much of electricity?? your billing is very unfair and pathetic. & while you at that, please explain the term " African" on my statement & why does my ethnic group has to do with anything on statements/billing cause you have my address? I am very upset right now with your services. I need clarity ASAP
0 replies
57 months ago
Poor service
Very Poor Service, incompetent staff. when I first sign up with them they checked my area & advised me that I have coverage . The router got delivered ( worst nightmare) nothing works & when I call them , they keep telling me that I must wait for 24Hours & I did , they are now telling me that its an influx of new 5G . all these is said to me after payment . I can never recommend this provider to anyone, it frustrates. they are quick to deduct the money from my account then later don't render the service, it is against the CPA act . I need this matter to be sorted out today or cancel this & pay my money back please.
371 replies
59 months ago
Clicks Eco Boulevard -Very Bad service
I called Clicks Eco boulevard centurion & the person who answered the phone was extremely rude , no telephone etiquette & just hang up the phone on my ear.Very Poor service
0 replies
62 months ago
Very Disappointed with the service I received from Virgin Active Centurion -Bad service
I went to Virgin Active & waited for assistance from consultant regarding signing up/joining the club, she went on & on about the brand & she seemed not interested in showing me around, I had to ask for it . what is also disappointing is that she kept saying " I will ask" in every question I had asked her. she later said she will send me a contract on which I waited for & didn't receive. I wanted to have membership so that my son can be linked into my acc & be able to swim, when I followed up this morning from another consultant , the only response I got was they cant assist me or my son & that lady who assisted me Saturday she couldn't tell me that. I am so disappointed with the customer service.
0 replies
62 months ago
Bad customer service
I agreed to store my goods for 1 month( 01/02/2021) & i was informed to collect my goods on the 28/02/2021 of which i did, & today 02/03/2021 i was debited R1049.02 from my account instead of refunding me my deposit.
168 replies
68 months ago
poor service level
The service level is really frustrating, calling a call center is a nightmare & NO help at all since I filled on the 8th Aug, a month later I was told my case hasn't been allocated to anyone. service center not helpful at all
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (100%)