Poor service delivery

<p>This company took R1600.00 up front for a picnic photoshoot, i was told i will get a few pictures emailed within a week and a disc of pictures within 4 weeks. After 6weeks and numerous emails questioning my pictures they mailed me a few pictures and said i will recieve my disc the following week. After 8 weeks i emailed again and this this time they said they will have my disc by the following Monday or a full refund to me, Gone 2 weeks later, im still emailing and trying to get my refund. They have taken my money for a service they never delivered, and i want to make others aware so they dont fall trap to this company.</p>