Nikon capacity in question

Today i wanted to find out if i could obtain a wireless connector add on for my Nikon D7100 I phoned Nikon centurion 0120037000 . When you finally get through an audio recording of an exhaustive list of companies which is almost indecipherable - i pressed 1 and low and behold and by total luck (as i guessed) i got through to Nikon - to a lady whose name is also undetectable as she speaks so fast and unclearly despite asking her to repeat her name .....????? - and she said she would put me through to a technician. Of course no technician or anyone answered the call. So having wasted 5 mins of my cell phone time i gave up If this is the front end of Nikon SA i can only imagine what the standard of repairs is - they sell their cameras by default - because of the brand name which was made many years ago. If they were a new company starting up now i dont believe they would be successful. What more can i say -useless- buy another brand where the front end of the company is at least professional....