TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Nissan Cleawater has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Nissan Cleawater across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Poor Customer Service Experience with Nissan CFAO Clearwater My wife and I purchased two brand new vehicles from Nissan Clearwater at the end of 2023—a Navara PRO 2x and a Qashqai. Regrettably, our experience has been marred by subpar after-sales service, which is disappointing given my history of owning vehicles from other brands that deliver reliable support. Customer Service Issues & Unresolved Problems: Wife’s Qashqaii - Despite only having driven less than 15,000 km and being serviced twice, the vehicle continues to have ongoing issues. After her second service, she provided a list of defects, including squeaky brakes, yet these remain unresolved. My Navara:- During its second service, I raised an issue concerning the steering rack. The service advisor informed me that this was a known issue with Navaras, and the problem needed to be addressed through their internal warranty department, then forwarded to Nissan SA for approval. It has now been a week, and no warranty claim has been submitted to Nissan SA. Despite promises from the service advisor to keep me updated, I have received no communication in the past 5 days. Lack of Support & Follow-up: Attempts to contact the salesperson for assistance have been ignored, especially since they have already received their commission and iare unresponsive
1 reviews | Active since Jan 2020
Poor Customer Service Experience with Nissan CFAO Clearwater My wife and I purchased two brand new vehicles from Nissan Clearwater at the end of 2023—a Navara PRO 2x and a Qashqai. Regrettably, our experience has been marred by subpar after-sales service, which is disappointing given my history of owning vehicles from other brands that deliver reliable support. Customer Service Issues & Unresolved Problems: Wife’s Qashqaii - Despite only having driven less than 15,000 km and being serviced twice, the vehicle continues to have ongoing issues. After her second service, she provided a list of defects, including squeaky brakes, yet these remain unresolved. My Navara:- During its second service, I raised an issue concerning the steering rack. The service advisor informed me that this was a known issue with Navaras, and the problem needed to be addressed through their internal warranty department, then forwarded to Nissan SA for approval. It has now been a week, and no warranty claim has been submitted to Nissan SA. Despite promises from the service advisor to keep me updated, I have received no communication in the past 5 days. Lack of Support & Follow-up: Attempts to contact the salesperson for assistance have been ignored, especially since they have already received their commission and iare unresponsive
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