Greg DP from Nissan umhlanga terrible service

Had an issue with nissan umhlanga,there was a case opened and i requested compensation for the damages to my vehicle which the branch caused, greg the dealer principle had called me when the previous case was opened, i asked for a complimentary vehicle service and he told me we can talk about it when i bring the car in for service, when i took the car in he said he will get back to me, For a senior person to promise something and do nothing and not even communicate anything is disgusting, seems like he doesnt care about clients and hides in hes office