Nissan Springs aftersales support

I purchased a 2024 vehicle in November from Nissan Springs. Eleven months later, I received a WhatsApp regarding a recall and took the vehicle to Nissan Centurion. Unbeknownst to me, the vehicle registration date was recorded as March, which meant Centurion could not raise a job card because the warranty date was incorrect.

After waiting for hours to obtain the NaTIS document from Nissan Springs, Centurion was kind enough to complete the recall campaign and advised me to check back in two weeks regarding the date correction so I could book the vehicle for a service.

Weeks later, I received another WhatsApp from Springs about a battery recall. I contacted Centurion to book for the battery recall and the service. I was informed that the date had still not been amended by Nissan Springs, and I would need to wait until it was corrected. I then reached out to the same F&I Manager (Miriam Seedat) who had previously sent the NaTIS document, to inform her that the date issue remained unresolved. My emails were ignored, and I was forced to call her directly. She began asking around the dealership, and a few days later, someone called to say the date was sorted. However, when I informed Centurion, they sent me a screenshot showing the date was still March 2024.

This entire issue originated from the sales consultant (Thanda Le***uba), who has since moved to Nissan Bedfordview or Edenvale) and her lack of