TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Nivia Automation's workmanship and products were of extremely high quality. Their team has exceeded all my expectations with the supply and installation of our motorised gates. I highly recommend them to anyone looking for a company that is professional, friendly and helpful.I appreciate the sticker/contact details. Saved me time finding a reputable company. Much appreciated.
1 reviews | Active since Jan 2020
Nivia Automation's workmanship and products were of extremely high quality. Their team has exceeded all my expectations with the supply and installation of our motorised gates. I highly recommend them to anyone looking for a company that is professional, friendly and helpful.I appreciate the sticker/contact details. Saved me time finding a reputable company. Much appreciated.
1 reviews | Active since Jan 2020
Really appreciated the sticker found on my intercom. Saved me the hassle of finding a repairer. My experience with the owner was truly pleasant and professional. Their response time was excellent and would highly recommend the use of Nivia Automation to anybody who is in need of high quality service in the security industry. Let's support a well run and efficient service provider. Well done Team Nivia!
1 reviews | Active since Jan 2020
Really appreciated the sticker found on my intercom. Saved me the hassle of finding a repairer. My experience with the owner was truly pleasant and professional. Their response time was excellent and would highly recommend the use of Nivia Automation to anybody who is in need of high quality service in the security industry. Let's support a well run and efficient service provider. Well done Team Nivia!
1 reviews | Active since Jan 2020
My experience with this company has nothing short of great. During load shedding my gate stopped working and we live on a busy main street that is no stranger to crime. It was dark and raining when we got home from work to see the gate not opening. The reception and Internet was really poor and if it wasnt for the sticker, I would have had a hard time finding somebody to help me out(without Internet access in that moment). The owner perosonally called out to me and replaced the damaged component. The price was fair and I'm just glad my wife did not have to be pushing open the gate late at night or early in the morning.
1 reviews | Active since Jan 2020
My experience with this company has nothing short of great. During load shedding my gate stopped working and we live on a busy main street that is no stranger to crime. It was dark and raining when we got home from work to see the gate not opening. The reception and Internet was really poor and if it wasnt for the sticker, I would have had a hard time finding somebody to help me out(without Internet access in that moment). The owner perosonally called out to me and replaced the damaged component. The price was fair and I'm just glad my wife did not have to be pushing open the gate late at night or early in the morning.
1 reviews | Active since Jan 2020
I assumed they'd done work on my gate previously but fell for their sticker scam. Quoted R380 over the phone by the boss who was nice and responsive. When the technician completed his work he tried to invoice for R500. Had to speak to the boss to be invoiced the correct amount. Either the technician didn't know what he was doing or deliberately made up a story about how I needed a replacement pc board and battery. In the end I declined the quote, decided to complete the work myself, and ultimately found the pc board was fine and didn't need replacing.
1 reviews | Active since Jan 2020
I assumed they'd done work on my gate previously but fell for their sticker scam. Quoted R380 over the phone by the boss who was nice and responsive. When the technician completed his work he tried to invoice for R500. Had to speak to the boss to be invoiced the correct amount. Either the technician didn't know what he was doing or deliberately made up a story about how I needed a replacement pc board and battery. In the end I declined the quote, decided to complete the work myself, and ultimately found the pc board was fine and didn't need replacing.
1 reviews | Active since Jan 2020
I found their sticker on my gate motor and called them when I had problems with my gate closing. They gave me a quote for R2850 to replace the beams. (On further investigation I found the beams online for R850) .I queried the price as it was unaffordable for me and asked if he could discount the price. The gent explained that he is the "Woolworths" of his industry and that I would find cheaper people to do the work. But he offered a superior service and he had travelled from Germiston to Northcliff to help me. I explained that I didn't know where he was based but his sticker was on my gate motor so I presumed he was based in the area. I said the price was too high and I couldn't accept his quote. He then advised he charged R380 for a consultation. I asked what he consulted on as we already knew what was wrong and had told him what the problem was. I asked why he hadn't let me know he charged a call out fee. He said he didn't run his business from his backyard and he didn't pitch up on his bicycle and he had to pay toll fees etc and he came from Germiston. I said if he provided a reasonable quote then I would have accepted it. The discussion became quite heated and when I refused to pay the consultation fee he refused to leave the property. I asked for an invoice so that I could check his credentials. I noticed that there wasn't an address, a vat number, nor a registration number. I then looked for other quotes. I found one for R1250 and accepted that one instead.
1 reviews | Active since Jan 2020
I found their sticker on my gate motor and called them when I had problems with my gate closing. They gave me a quote for R2850 to replace the beams. (On further investigation I found the beams online for R850) .I queried the price as it was unaffordable for me and asked if he could discount the price. The gent explained that he is the "Woolworths" of his industry and that I would find cheaper people to do the work. But he offered a superior service and he had travelled from Germiston to Northcliff to help me. I explained that I didn't know where he was based but his sticker was on my gate motor so I presumed he was based in the area. I said the price was too high and I couldn't accept his quote. He then advised he charged R380 for a consultation. I asked what he consulted on as we already knew what was wrong and had told him what the problem was. I asked why he hadn't let me know he charged a call out fee. He said he didn't run his business from his backyard and he didn't pitch up on his bicycle and he had to pay toll fees etc and he came from Germiston. I said if he provided a reasonable quote then I would have accepted it. The discussion became quite heated and when I refused to pay the consultation fee he refused to leave the property. I asked for an invoice so that I could check his credentials. I noticed that there wasn't an address, a vat number, nor a registration number. I then looked for other quotes. I found one for R1250 and accepted that one instead.
1 reviews | Active since Jan 2020
This company takes it upon them selves to stick their advertising stickers on every gate intercom and motor in the whole area without permission. I have requested before that they stop this , and it has not stopped . It is ridiculous that they think they can stick their advertising on non clients gates . their shit little stickers look crap , they make a mess , and I would definately not use the services of an amateur company that seems so desperate that they spam all the houses in the area . <br> I am sick of always having to remove the stickers from my gate and intercom ,.<br> their details <br> 074 473 6532
1 reviews | Active since Jan 2020
This company takes it upon them selves to stick their advertising stickers on every gate intercom and motor in the whole area without permission. I have requested before that they stop this , and it has not stopped . It is ridiculous that they think they can stick their advertising on non clients gates . their shit little stickers look crap , they make a mess , and I would definately not use the services of an amateur company that seems so desperate that they spam all the houses in the area . <br> I am sick of always having to remove the stickers from my gate and intercom ,.<br> their details <br> 074 473 6532
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