POOR SERVICE

Contacted the Part department over 2 weeks ago to order a part. Was told the part would arrive in 4 days. No call received. Called again only to be told that it will take 7 to 10 days. Still no update and still no part. When you call, it takes for ever for reception to answer. Parts department doesn't answer. Speak to the Customer Relations manager to complain who thinks its a joke and has an attitude. Ask to speak to the Dealer Principal and you get transferred to the Customer Relations Manager. Absolutely disgusted with the POOR SERVICE!!