1 reviews | Active since Member
I was supposed to get my order delivered to me on the latest last Friday 10 May 2024 for the order I've placed on Sunday the 5th May 2024. I never received my order and on your website it stated that the delivery takes 2 - 5 wording days. My order is taking more than 2-5 working days, and my order is for my mom she was supposed to get on Mother's day. You guys are contradicting and breaching your own policy. From Thursday till Sunday, the status of my parcel still reflected "Still to be collected....." When I phoned Courier Guys on Sunday, they come up with bull**** lies that it was collected...then they say it was collected on Thursday late... and then later say ooh it was only collected Friday.... SOOO WHAT IS IT???? DO THEY EVEN KNOW???! I phoned the again and now they say that there was an issue with the collecting of the parcel from Nomination and that they will call be back to advise further.....I am still waiting for their call.... SO WHAT IS HAPPEN WITH MY ORDER?????.... AND WHY WAS IT NOT DELIVERED TO ME ON FRIDAY...IT IS NOT MY JOB TO MAKE SURE THAT THE COURIER PICK THE PARCEL UP IN TIME AND THAT THEY DO PICK IT UP AND DELIVER IN TIME...IT YOUR JOB, SEEING THAT NOMINATION IS PROVIDING THIS ONLINE SERVICE.....PLEASE SORT OUT MY ORDER!!!!!!!!!!!!!!!!! I tried phoning the Online & Support number the whole morning, it is just ringing, and nobody is picking up....so much for having a phone number........
This if the most pathetic service I've received from Nomination SA online. They got no care or customer service for their customers and making sure their customers gets their order.......
I won't recommend people to buy from Nomination SA online - you will be left in the dark about your order.