Take you money and run

In September 2024 I signed up for a Nord VPN 2 year deal with a 31 day trail period. Unfortunately their service was not compatible with my email service provider and as such I cancelled the service on line within the week. However I noted at the end of the month (September 2024) payment was still deducted from my account and I have been trying ever since to get the service cancelled and my monies refunded. I have trying since then to get the matter resolved for NEARLY A YEAR NOW without any remedy!! I hope you can understand my frustration in the complete lack of care and quality of service supp**** by Nord VPN