Careless movers, no cover for damage caused

Read the fine print: Nortan offer NO cover for breakages. If they drop your TV, your problem, your risk, no recourse. In my case they dropped a tall bookshelf which broke in half. Accidents happen, but the owner's attitude was dismissive and unhelpful. Based on the owner's response I would give this firm zero out of 10; I've given them 2 only because the team were very nice and tried their best. Having said that, they were careless in packing the furniture into the truck: and several pieces now have multiple dents and scratches. I will not use Nortan again.