NC
Nortan Carriers
Unclaimed Business
NC
Nortan Carriers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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SF
Sjanet F
1 reviews | Active since Jan 2020
19 Feb 2019, 08:46
Amateurs - Beware - Nortan Carriers
On 29 February I used this removals company to move my furniture. During the move, several of my items were damaged. According to the owner, the items were already damaged when they were loaded which was a confounded lie, drummed up by his staff. Beware of this company. Amateurs to say the least.
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Sjanet F
1 reviews | Active since Jan 2020
19 Feb 2019, 08:46
Amateurs - Beware - Nortan Carriers
On 29 February I used this removals company to move my furniture. During the move, several of my items were damaged. According to the owner, the items were already damaged when they were loaded which was a confounded lie, drummed up by his staff. Beware of this company. Amateurs to say the least.
0
Replies (0)NO
Nic O
1 reviews | Active since Jan 2020
19 Jul 2018, 06:25
Careless movers, no cover for damage caused
Read the fine print: Nortan offer NO cover for breakages. If they drop your TV, your problem, your risk, no recourse. In my case they dropped a tall bookshelf which broke in half. Accidents happen, but the owner's attitude was dismissive and unhelpful. Based on the owner's response I would give this firm zero out of 10; I've given them 2 only because the team were very nice and tried their best. Having said that, they were careless in packing the furniture into the truck: and several pieces now have multiple dents and scratches. I will not use Nortan again.
Helpful (0)
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Nic O
1 reviews | Active since Jan 2020
19 Jul 2018, 06:25
Careless movers, no cover for damage caused
Read the fine print: Nortan offer NO cover for breakages. If they drop your TV, your problem, your risk, no recourse. In my case they dropped a tall bookshelf which broke in half. Accidents happen, but the owner's attitude was dismissive and unhelpful. Based on the owner's response I would give this firm zero out of 10; I've given them 2 only because the team were very nice and tried their best. Having said that, they were careless in packing the furniture into the truck: and several pieces now have multiple dents and scratches. I will not use Nortan again.
0
Replies (0)MS
Mariaan S
1 reviews | Active since Jan 2020
10 May 2018, 08:12
Best transport company in town
I have used them twice now. They are just the best. Excellent customer service and the best price in town. I obtained about 3 quotes for my mini move and where everyone else was charging me R2000 plus they quoted me R600. Amazing!
Helpful (0)
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Mariaan S
1 reviews | Active since Jan 2020
10 May 2018, 08:12
Best transport company in town
I have used them twice now. They are just the best. Excellent customer service and the best price in town. I obtained about 3 quotes for my mini move and where everyone else was charging me R2000 plus they quoted me R600. Amazing!
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Replies (0)YO
Yusuf O
1 reviews | Active since Jan 2020
17 May 2017, 14:22
Confidence restored
<p>I recently submitted a review with a rating showing terrible service. This was based on the theft of personal items during a move in March 2017. It is uncumbent on me to submit a revised review now as the company has agreed to honour a claim I had submitted. This has restored my confidence in Nortan Carriers and I certainly will utilise them with my next move. </p>
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Yusuf O
1 reviews | Active since Jan 2020
17 May 2017, 14:22
Confidence restored
<p>I recently submitted a review with a rating showing terrible service. This was based on the theft of personal items during a move in March 2017. It is uncumbent on me to submit a revised review now as the company has agreed to honour a claim I had submitted. This has restored my confidence in Nortan Carriers and I certainly will utilise them with my next move. </p>
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Replies (0)YO
Yusuf O
1 reviews | Active since Jan 2020
24 Apr 2017, 10:20
Theft - dishonourable owner
<p>I used this company once before and subsequently recommended them twice to friends. Whilst the move is done smoothly I cannot say the same for the safety of our perosnal belongings. With the first move a drill that was lying loose was missing. I did not report this to the owner as I took some responsibility for not packing the drill securely. With this last move one of the last items to be removed from my old house was a new glass kettle which was still boxed. Also the remote control for the airconditioner which I personally put safely next to the unit. Also a pair of hardley worn Adidas casual shoes I reported this to Ron Berchu the owner of Nortan who said he would investigate. It did not surprise me of course when his workers could not find it on their trucks. He then suggested that I report it to the police. I said I would not waste the time and that if I did I would have to lay a charge against him and put to him that it would not be worth affecting his reputation for a few hundred rand. He then agreed to re-imburse me and asked for bank details as well. I struggled to find a replacement remote control but did inform Ron that I was working on this. When I did find one I submitted the proof of purchase and for the THIRD time a photo of the kettle. To my surprise he again reverts to his original story that I should report the theft. I am now going to do just that based on the proof that I have both of the theft as well as his dishonourable actions. I am now going to lay the charge in his personal capacity. What irks me most is the fact that despite the theft I recommended him to another friend saying whom I informed of the theft and the fact that he agreed to make good for the loss. THE THEFT OF PERSONAL EFFECTS AND VALUABLES FORM A MOVING COMPANY'S PERSPECTIVE IS A CARDINAL SIN. But obviously Ron Berchu is maybe too pompous or too stupid to understand the effects of bad publicity in this line of business. HELLO PETER is just on of many platforms and/or associations that I am reporting this to.</p>
Helpful (0)
|Replies (0)YO
Yusuf O
1 reviews | Active since Jan 2020
24 Apr 2017, 10:20
Theft - dishonourable owner
<p>I used this company once before and subsequently recommended them twice to friends. Whilst the move is done smoothly I cannot say the same for the safety of our perosnal belongings. With the first move a drill that was lying loose was missing. I did not report this to the owner as I took some responsibility for not packing the drill securely. With this last move one of the last items to be removed from my old house was a new glass kettle which was still boxed. Also the remote control for the airconditioner which I personally put safely next to the unit. Also a pair of hardley worn Adidas casual shoes I reported this to Ron Berchu the owner of Nortan who said he would investigate. It did not surprise me of course when his workers could not find it on their trucks. He then suggested that I report it to the police. I said I would not waste the time and that if I did I would have to lay a charge against him and put to him that it would not be worth affecting his reputation for a few hundred rand. He then agreed to re-imburse me and asked for bank details as well. I struggled to find a replacement remote control but did inform Ron that I was working on this. When I did find one I submitted the proof of purchase and for the THIRD time a photo of the kettle. To my surprise he again reverts to his original story that I should report the theft. I am now going to do just that based on the proof that I have both of the theft as well as his dishonourable actions. I am now going to lay the charge in his personal capacity. What irks me most is the fact that despite the theft I recommended him to another friend saying whom I informed of the theft and the fact that he agreed to make good for the loss. THE THEFT OF PERSONAL EFFECTS AND VALUABLES FORM A MOVING COMPANY'S PERSPECTIVE IS A CARDINAL SIN. But obviously Ron Berchu is maybe too pompous or too stupid to understand the effects of bad publicity in this line of business. HELLO PETER is just on of many platforms and/or associations that I am reporting this to.</p>
0
Replies (0)NM
Nonzuzo M
1 reviews | Active since Jan 2020
12 Apr 2017, 21:33
Bad service
<p>I'm moving my things from Jhb to Dbn. I've paid them the 50% deposit as requested. They promised to deliver today on the 12th at 4pm. I came all the way from Jhb and when I call they told me they had a delay, they will only deliver tomorrow. They did not contact me until I called and was told the story. They can't confirm what time tomorrow. They promised to come back to me before the end of today. No phone call or email again and I decided to call them again. Now Ron is not answering his phone and the female answer. And she promised Ron will call me back. Now it's 23:29 no call and I had to book my self for a place to sleep. I'm so disappointed and don't even know I'll be getting my stuff. Hello Peter please help.</p>
Helpful (0)
|Replies (0)NM
Nonzuzo M
1 reviews | Active since Jan 2020
12 Apr 2017, 21:33
Bad service
<p>I'm moving my things from Jhb to Dbn. I've paid them the 50% deposit as requested. They promised to deliver today on the 12th at 4pm. I came all the way from Jhb and when I call they told me they had a delay, they will only deliver tomorrow. They did not contact me until I called and was told the story. They can't confirm what time tomorrow. They promised to come back to me before the end of today. No phone call or email again and I decided to call them again. Now Ron is not answering his phone and the female answer. And she promised Ron will call me back. Now it's 23:29 no call and I had to book my self for a place to sleep. I'm so disappointed and don't even know I'll be getting my stuff. Hello Peter please help.</p>
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Replies (0)TL
Thabi L
1 reviews | Active since Jan 2020
11 Oct 2016, 07:40
The worst!!! Do not use them
<p>Do not use their services. They took my money and never delivered. Their driver was 2 hours late, so the furniture guys decided to hoist my table themselves. So I paid twice. The did not refund me. They were rude. They are the worst.</p>
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Thabi L
1 reviews | Active since Jan 2020
11 Oct 2016, 07:40
The worst!!! Do not use them
<p>Do not use their services. They took my money and never delivered. Their driver was 2 hours late, so the furniture guys decided to hoist my table themselves. So I paid twice. The did not refund me. They were rude. They are the worst.</p>
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Replies (0)