Theft - dishonourable owner

<p>I used this company once before and subsequently recommended them twice to friends.  Whilst the move is done smoothly I cannot say the same for the safety of our perosnal belongings.  With the first move a drill that was lying loose was missing.  I did not report this to the owner as I took some responsibility for not packing the drill securely.  With this last move one of the last items to be removed from my old house was a new glass kettle which was still boxed.  Also the remote control for the airconditioner which I personally put safely next to the unit.  Also a pair of hardley worn Adidas casual shoes  I reported this to Ron Berchu the owner of Nortan who said he would investigate.  It did not surprise me of course when his workers could not find it on their trucks.  He then suggested that I report it to the police.  I said I would not waste the time and that if I did I would have to lay a charge against him and put to him that it would not be worth affecting his reputation for a few hundred rand.  He then agreed to re-imburse me and asked for bank details as well.  I struggled to find a replacement remote control but did inform Ron that I was working on this.  When I did find one I submitted the proof of purchase and for the THIRD time a photo of the kettle.   To my surprise he again reverts to his original story that I should report the theft.  I am now going to do just that based on the proof that I have both of the theft as well as his dishonourable actions.  I am now going to lay the charge in his personal capacity.  What irks me most is the fact that despite the theft I recommended him to another friend saying whom I informed of the theft and the fact that he agreed to make good for the loss.  THE THEFT OF PERSONAL EFFECTS AND VALUABLES FORM A MOVING COMPANY'S PERSPECTIVE IS A CARDINAL SIN.  But obviously Ron Berchu is maybe too pompous or too stupid to understand the effects of bad publicity in this line of business.  HELLO PETER is just on of many platforms and/or associations that I am reporting this to.</p>