Pool quality of incomplete work and then vanishing with our money

The extra money this company is costing us is atrocious. They were meant to demolish a jacuzzi, do fibreglass and mosaic, which costed us a fortune already. Not only did they leave with our money, claiming bankruptcy but also left us with unmeasurable damage to our pool. Since they are receiving recent reviews, I am assuming that they are back in business but simply refuse to come and clean up the mess which they have created (we’ve been trying to contact them with no response). They admitted using our money for other projects, which is wrong on so many levels. The work was done sloppy - steps are skew, mosaic is falling off the sides and pipes are sticking out. They’ve closed a suction point at the pool centre because “it is old school and not working” after we told them countless times that it is the suction point for the 6 fountain spews (which was working just fine before). Now these are also not working. They tried to make “another plan” but now we have an extra hole in the side of our pool above the step, as a proposed “suction point” which is not only useless but also extremely dangerous as hair and small children’s body parts can easily get stuck in there. If you still decide to use them after this review, here’s some advise - have your electrician on standby (they mess up the wiring), have your plumber on standby (as they have MANY joints with no glue, causing leaks), have your builder do the paving around the pool and have your tiler do the mosaic. If you have these things in place and willing to lose a bag full of money, you’ll be fine using Northside Pool Services.