No accountability/ insensitive. Unkind principal Rhanzu Ngwenya " not taking bulling in the school "seriously

On the 26th of October 2023 I received a call from my sons teacher advising me that my son fell and he is hurt I should come to the school. while I was driving to the school the teacher called again asking me if the school doctor should attend to him and I agreed. when I got to the school I was told he is badly injured and knowing how sensitive I am, I then asked my husband to take care of the situation he should call me when they done. An hour later my Husband and Son arrived at home and my was badly injured his face was bruised and low lip cut I mean a big cut he couldn't eat properly for days and his nose was scratched. when I asked my Son what happened he told me he was pushed from the jungle gym by his friend. I expected the school to call me and give a report of the incident but it never happened. Instead Me and my husband went to the school ask the school to investigate. the school investigated and I was told that my son was indeed pushed and the boy that pushed him is sorry and he apologized to my son. I told the deputy principal that I will need to to speak to the boys parent because they should know what there son did and to ask them to spoke to him to play nicely" that's all WE were asking for" the deputy told me its not in the school culture to have parents meet " I was really thrown off by that response . I asked to speak to the principal because at the back of my head I thought she doesn't know about the Incident. yesterday we finally had a meeting with the principal. the moment we walk in her office she had a very serious face , very cold and insensitive. she told Us that she will not be dictated by me or anyone on how to handle this situation. she said they is no evidence that my son was pushed and I should remember these are kids and they were just playing. she has separated herself , school and the boys parents from this incident. She said they is nothing to deal with " its kids playing "

WHY ARE THE GRADE R NOT SUPERVISED when playing ? " why is the parents of the boy not being told of the incident?

Curro " Northern Academy is an extreme sport " the principal must be taken for conflict management " classes .