Northern academy polokwane Primary
Ranking
#13
in Education & Training
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On the 26th of October 2023 I received a call from my sons teacher advising me that my son fell and he is hurt I should come to the school. while I was driving to the school the teacher called again asking me if the school doctor should attend to him and I agreed. when I got to the school I was told he is badly injured and knowing how sensitive I am, I then asked my husband to take care of the situation he should call me when they done. An hour later my Husband and Son arrived at home and my was badly injured his face was bruised and low lip cut I mean a big cut he couldn't eat properly for days and his nose was scratched. when I asked my Son what happened he told me he was pushed from the jungle gym by his friend. I expected the school to call me and give a report of the incident but it never happened. Instead Me and my husband went to the school ask the school to investigate. the school investigated and I was told that my son was indeed pushed and the boy that pushed him is sorry and he apologized to my son. I told the deputy principal that I will need to to speak to the boys parent because they should know what there son did and to ask them to spoke to him to play nicely" that's all WE were asking for" the deputy told me its not in the school culture to have parents meet " I was really thrown off by that response . I asked to speak to the principal because at the back of my head I thought she doesn't know about the Incident. yesterday we finally had a meeting with the principal. the moment we walk in her office she had a very serious face , very cold and insensitive. she told Us that she will not be dictated by me or anyone on how to handle this situation. she said they is no evidence that my son was pushed and I should remember these are kids and they were just playing. she has separated herself , school and the boys parents from this incident. She said they is nothing to deal with " its kids playing " WHY ARE THE GRADE R NOT SUPERVISED when playing ? " why is the parents of the boy not being told of the incident? Curro " Northern Academy is an extreme sport " the principal must be taken for conflict management " classes .
1 reviews | Active since Jan 2020
On the 26th of October 2023 I received a call from my sons teacher advising me that my son fell and he is hurt I should come to the school. while I was driving to the school the teacher called again asking me if the school doctor should attend to him and I agreed. when I got to the school I was told he is badly injured and knowing how sensitive I am, I then asked my husband to take care of the situation he should call me when they done. An hour later my Husband and Son arrived at home and my was badly injured his face was bruised and low lip cut I mean a big cut he couldn't eat properly for days and his nose was scratched. when I asked my Son what happened he told me he was pushed from the jungle gym by his friend. I expected the school to call me and give a report of the incident but it never happened. Instead Me and my husband went to the school ask the school to investigate. the school investigated and I was told that my son was indeed pushed and the boy that pushed him is sorry and he apologized to my son. I told the deputy principal that I will need to to speak to the boys parent because they should know what there son did and to ask them to spoke to him to play nicely" that's all WE were asking for" the deputy told me its not in the school culture to have parents meet " I was really thrown off by that response . I asked to speak to the principal because at the back of my head I thought she doesn't know about the Incident. yesterday we finally had a meeting with the principal. the moment we walk in her office she had a very serious face , very cold and insensitive. she told Us that she will not be dictated by me or anyone on how to handle this situation. she said they is no evidence that my son was pushed and I should remember these are kids and they were just playing. she has separated herself , school and the boys parents from this incident. She said they is nothing to deal with " its kids playing " WHY ARE THE GRADE R NOT SUPERVISED when playing ? " why is the parents of the boy not being told of the incident? Curro " Northern Academy is an extreme sport " the principal must be taken for conflict management " classes .
1 reviews | Active since Jan 2020
Improve your administrative. We pay so much for kids to get this poor service from you? why there are no marks for L.O grade 11 on kids reports. It is actually third time now my kid gets poor service from you. Improve
1 reviews | Active since Jan 2020
Improve your administrative. We pay so much for kids to get this poor service from you? why there are no marks for L.O grade 11 on kids reports. It is actually third time now my kid gets poor service from you. Improve
1 reviews | Active since Jan 2020
In August 2019 I enrolled my son with Northen Academy In Polokwane. Paid both boarding and tuition fees until March 2020, with the intention to pay the year in full . The service from the beginning was not excellent however gave them the benefit of the doubt. March 31 I lost my job due to the COVID 19 situation and notified the school. First 2 emails were never responded too and the 3rd which was sent to their admin team Marie Slabbert responded, informing me of the relief scheme, which made no difference to me as where was I to get the 75% fees for the 15% relief they were offering. Regardless of me notifying her that I NO LONGER HAVE A JOB she insisted that I had to give a 3 months notice and they will not give me a transfer letter or his 1st term report which by the way I had paid for and had they been prepared I would have it anyway considering the account was paid in full when we urgently had to fetch the children to COVID outbreak. I am disappointed in the CURRO as a brand and disgusted at the lack of empathy and business sense to know that my situation could change and I would've brought him back, all they want is their 3-month notice. No thought of the child and the rights he has. I would never advise anyone to register with this money-hungry brand. As it seems this is the general feel of all PSG companies having had a personal experience with one of their Sister companies.
1 reviews | Active since Jan 2020
In August 2019 I enrolled my son with Northen Academy In Polokwane. Paid both boarding and tuition fees until March 2020, with the intention to pay the year in full . The service from the beginning was not excellent however gave them the benefit of the doubt. March 31 I lost my job due to the COVID 19 situation and notified the school. First 2 emails were never responded too and the 3rd which was sent to their admin team Marie Slabbert responded, informing me of the relief scheme, which made no difference to me as where was I to get the 75% fees for the 15% relief they were offering. Regardless of me notifying her that I NO LONGER HAVE A JOB she insisted that I had to give a 3 months notice and they will not give me a transfer letter or his 1st term report which by the way I had paid for and had they been prepared I would have it anyway considering the account was paid in full when we urgently had to fetch the children to COVID outbreak. I am disappointed in the CURRO as a brand and disgusted at the lack of empathy and business sense to know that my situation could change and I would've brought him back, all they want is their 3-month notice. No thought of the child and the rights he has. I would never advise anyone to register with this money-hungry brand. As it seems this is the general feel of all PSG companies having had a personal experience with one of their Sister companies.
1 reviews | Active since Jan 2020
The school doesn't really care about learners as long as payment is made, I have been trying to get them to fill an SNA form for my child since last year September to no avail. The teacher involved is now gone mute and the admin has told me to wait since then. I guess they are busy taking money from new applicants. What a disappointment from what I thought they were.
1 reviews | Active since Jan 2020
The school doesn't really care about learners as long as payment is made, I have been trying to get them to fill an SNA form for my child since last year September to no avail. The teacher involved is now gone mute and the admin has told me to wait since then. I guess they are busy taking money from new applicants. What a disappointment from what I thought they were.
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