Nouvelle pot damaged after normal washing – coating came off

Title: Nouvelle pot damaged after normal washing – coating came off

I am extremely disappointed with the quality of my Nouvelle pot.

After washing the pot normally, the sealed coating came off, leaving the surface powdery and damaged. This was not misuse, abuse, or harsh treatment — simply normal washing as any reasonable consumer would do.

A cookware product should be fit for purpose and able to withstand basic cleaning without the coating disintegrating. This defect makes the pot unsafe and unusable, especially for food preparation.

Given the reputation and pricing of Nouvelle cookware, I expected far better durability and quality. This experience has been frustrating and unacceptable.

I would like Nouvelle to take responsibility for this defective product and offer a replacement or suitable resolution.

I am sharing this to make other consumers aware and hope Nouvelle will respond promptly to resolve the matter.