TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Nouvelle has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Nouvelle across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Title: Nouvelle pot damaged after normal washing – coating came off I am extremely disappointed with the quality of my Nouvelle pot. After washing the pot normally, the sealed coating came off, leaving the surface powdery and damaged. This was not misuse, abuse, or harsh treatment — simply normal washing as any reasonable consumer would do. A cookware product should be fit for purpose and able to withstand basic cleaning without the coating disintegrating. This defect makes the pot unsafe and unusable, especially for food preparation. Given the reputation and pricing of Nouvelle cookware, I expected far better durability and quality. This experience has been frustrating and unacceptable. I would like Nouvelle to take responsibility for this defective product and offer a replacement or suitable resolution. I am sharing this to make other consumers aware and hope Nouvelle will respond promptly to resolve the matter.
1 reviews | Active since Jan 2020
Title: Nouvelle pot damaged after normal washing – coating came off I am extremely disappointed with the quality of my Nouvelle pot. After washing the pot normally, the sealed coating came off, leaving the surface powdery and damaged. This was not misuse, abuse, or harsh treatment — simply normal washing as any reasonable consumer would do. A cookware product should be fit for purpose and able to withstand basic cleaning without the coating disintegrating. This defect makes the pot unsafe and unusable, especially for food preparation. Given the reputation and pricing of Nouvelle cookware, I expected far better durability and quality. This experience has been frustrating and unacceptable. I would like Nouvelle to take responsibility for this defective product and offer a replacement or suitable resolution. I am sharing this to make other consumers aware and hope Nouvelle will respond promptly to resolve the matter.
1 reviews | Active since Jan 2020
Be careful when purchasing Nouvelle pots, as they rust within months of purchase and the warranty doesn't cover rust. This is from the Nouvelle Website: 'Solid Die-Cast Iron Cookware Robust and long lasting. Cast iron's ability to withstand and maintain very high cooking temperatures, makes it very robust and durable, allowing it to be dishwashers and freezer safe. The enamel glaze prevents cookware from rusting and makes it easier to clean." The pots are not completely coated in enamel and mine definitely is rusting, after a few months.
1 reviews | Active since Jan 2020
Be careful when purchasing Nouvelle pots, as they rust within months of purchase and the warranty doesn't cover rust. This is from the Nouvelle Website: 'Solid Die-Cast Iron Cookware Robust and long lasting. Cast iron's ability to withstand and maintain very high cooking temperatures, makes it very robust and durable, allowing it to be dishwashers and freezer safe. The enamel glaze prevents cookware from rusting and makes it easier to clean." The pots are not completely coated in enamel and mine definitely is rusting, after a few months.
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