**** AT NOVA BAGS CAPE TOWN CONTINUES

after innumerable mails - I have received the same mail 3 times. I have already received a broken bag that in no way looks like the one I ordered AND PAID FOR! Dear Claire, First of all, thank you for contacting us.

We are happy to assist you; After checking, I noticed your order was already processed and ready to ship. You will receive a notification email once the tracking number is activated. In general, our delivery time varies between 10-17 working days.

Our delivery time varies between 10 and 17 working days.

We thank you for your trust and wish you a nice day.

If you have any questions, don't hesitate to Contact us.

Kind regards Vianca Customer service