Ripp off

Avoid cheap policy but a rip-off. Waiting time up to 4 hrs, when complained they charged me £100 and sent it straight to debt collectors. Really nasty company. AVOID unless you don't mind being ripped off. Their policy's wording is confusing. If you are in an emergency forget it, pay a bit more, and get a decent policy

The complaint process is flawed, and does not follow good practice, instead, they pass it to debt collectors.