NPL Nutritional Performance Labs
3.4|47 reviews
JG
Jaanz G
1 reviews | Active since Member
17 Feb 2025, 08:08
Disappointed
Bought Amino NPL BCAA black series.. Freaking expensive Just to get a surprise thats its like almost empty🤣🤣🤣what a joke NPL crazy though
I have pictures joh almost R500 and you only get 100g in a 360g tin
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Replies (71)NPL Nutritional Performance Labs's replyOfficial
06 Nov 2025, 07:00 Hi Jaanz,
Thank you for sharing your feedback.
We completely understand your concern , it can be disappointing to open a product and see that it appears less full than expected, especially after making a purchase.
Please be assured that the product has not been short-filled. What you are seeing is known as product settling. Powders such as BCAAs, proteins, and pre-workouts naturally compact during transport and handling. Each container is filled by weight, not volume, as indicated on the label (for example, 360 g). Over time, the fine powder particles settle and take up less space in the tub, which may give the impression that the product is not filled to the top, even though the correct weight has been included.
We use slightly larger tubs to allow for easier scooping and to prevent compression or clumping during storage and shipping.
Thank you once again for your support , we truly value your feedback.
Thank you for sharing your feedback.
We completely understand your concern , it can be disappointing to open a product and see that it appears less full than expected, especially after making a purchase.
Please be assured that the product has not been short-filled. What you are seeing is known as product settling. Powders such as BCAAs, proteins, and pre-workouts naturally compact during transport and handling. Each container is filled by weight, not volume, as indicated on the label (for example, 360 g). Over time, the fine powder particles settle and take up less space in the tub, which may give the impression that the product is not filled to the top, even though the correct weight has been included.
We use slightly larger tubs to allow for easier scooping and to prevent compression or clumping during storage and shipping.
Thank you once again for your support , we truly value your feedback.
Best regards,
NPL Nutritional Performance Labs's reply06 Nov 2025, 07:00
Official
Hi Jaanz,
Thank you for sharing your feedback.
We completely understand your concern , it can be disappointing to open a product and see that it appears less full than expected, especially after making a purchase.
Please be assured that the product has not been short-filled. What you are seeing is known as product settling. Powders such as BCAAs, proteins, and pre-workouts naturally compact during transport and handling. Each container is filled by weight, not volume, as indicated on the label (for example, 360 g). Over time, the fine powder particles settle and take up less space in the tub, which may give the impression that the product is not filled to the top, even though the correct weight has been included.
We use slightly larger tubs to allow for easier scooping and to prevent compression or clumping during storage and shipping.
Thank you once again for your support , we truly value your feedback.
Thank you for sharing your feedback.
We completely understand your concern , it can be disappointing to open a product and see that it appears less full than expected, especially after making a purchase.
Please be assured that the product has not been short-filled. What you are seeing is known as product settling. Powders such as BCAAs, proteins, and pre-workouts naturally compact during transport and handling. Each container is filled by weight, not volume, as indicated on the label (for example, 360 g). Over time, the fine powder particles settle and take up less space in the tub, which may give the impression that the product is not filled to the top, even though the correct weight has been included.
We use slightly larger tubs to allow for easier scooping and to prevent compression or clumping during storage and shipping.
Thank you once again for your support , we truly value your feedback.
Best regards,