A toothless dog?

In June 2025 I laid a complaint with the Tshwane SPCA about my neighbours' boerboel being tied to a chain 24 hours a day. An inspector went to the house, and provided the owner with guidelines. One of these are that he is to let the dog off the chain for a few hours every day. He only partially comp**** in terms of the length of the chain and a proper kennel etc and let the dog loose some days for a few weeks. I raised it with the NPCA, no change. I went to Tshwane and they referred it back to the SPCA. I spoke to the Ward Councillor who referred me back to the SPCA. Since October 2025 the dog was let off the chain twice and it now is February 2026. The SPCA Act 1993 mandates the SPCA "to prevent the ill-treatment of animals by promoting their good treatment by man". Similarly, the Tshwane Regulations specifically provides for protection of pets against ill treatment and unncessary confinement, including chaining. This poor dog barks, whimpers, jumps up against the wall, and I have to listen to her desparation almost daily. My neighbours complain that her faeces is not regularly collected and sometimes she is without water. Last week I again called the SPCA, they would have called me back, but nothing happened. I have always understood the SPCA's role to speak for animals who cannot speak for themselves. This is not right. They bend over backwards to accommodate the owner and allow ill treatment of the dog.