Spca watloo not helping

I posted a video regarding 3 dogs that don't get food, Wetnose response quickly and inform me that they can't help if dog's got owner I should report to Spca Watloo. December I called no answer, second time I was transferred to inspector, not answering, I phoned again transfered no answer. I reply to a ad on their fb account where I got feedback if I got emergency, I rep**** that emergency is dogs and placed video from there on no reply, I left video but deleted my comment. January 2026 I receive email from inspector where I reply that dogs don't get food, ribs showing and when they fight it's ugly because of food. It's February and till today 3 February no further response. I would like to get help not ignorance nor fighting. This is only the truth.