1 reviews | Active since Member
Bunch of liers. I bought a demo car in 2025 from VW Potchefstroom. The car had 12000km on the clock. When we took delivery of the vehicle in jan2025 I asked the sales manager that did the sale when the vehicle needs to be serviced because this was my very first vw that I bought. He laughed and said don’t worry it will tell you when to come in. I drove the car for a year and we wanted to go for something a little bigger for the family. I then contacted a dealer and they helped me so good and they checked everything and was happy. They requested that I pull the service history of the vehicle and I did exactly that. Received the documents and forwarded it to them. They gave me a call immediately and said I must check in with the dealer the car missed the service… I took it up with the sales manager and the thing got heated and i said to him im going to head office, he then rep**** with a ****y attitude you can do what ever you want the car is of from my floor and it isn’t my problem any more. I phoned the branch manager and he then told me everything is fine we will just do the next service and all is good…. That didn’t make sense to me and I phoned around asking questions with other vw branches and they confirmed that i was right and you loose your warranty if you missed the service. I said to the branch manager they can give me settlement for the vehicle and i can be on my way. They didn’t want to do that and they will try and advertise the vehicle on behalf of us. More than 2 weeks down the line still no buyer for the vehicle and im still sitting with this mess that I didn’t cause… This was my first and very last Volkswagen that i wil ever own. I will never recommend a vw for anyone.