NTT Nissan Bloemfontein
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
NTT Nissan Bloemfontein has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked NTT Nissan Bloemfontein across 9 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a car no longer than 3 months ago. Beautiful vehicle.Service is utterly disappointing. The vehicle started giving problems. Sales person who sold me the car kept no contact neither updated me on the car, when it has been returned to the dealership. I had to follow up with both Manager and sales person to be informed of the car. Not the best service I have received. I get sales is important but treating a customer as such is low.
1 reviews | Active since Jan 2020
I bought a car no longer than 3 months ago. Beautiful vehicle.Service is utterly disappointing. The vehicle started giving problems. Sales person who sold me the car kept no contact neither updated me on the car, when it has been returned to the dealership. I had to follow up with both Manager and sales person to be informed of the car. Not the best service I have received. I get sales is important but treating a customer as such is low.
1 reviews | Active since Jan 2020
I'm Mrs Makhema loyal customer of nissan bloemfontein dealership,I'm disappointed about the treatment they gave me,on the 12 September I brought my car to replace new clutch plates that I've paid R180000 after repair I complain that my car still not right bring it back to them twice still said the car is fine.On the 5th of okt took a journey with my family to Qwaqwa ,I've got stucked at Pollorou next Betlelhem, as my Car still on warranty I called Sa Nissan,they responded me by saying their gonna take the car to the nearest dealership which is Betlelhem,really they do come and take the car to Betlelhem. Monday I go to Bfn Ntt nissan told them about my problem that happened over the weekend about the car,only talk to supervisor of mechanical departments about the problem,said to me he is waiting Betlelhem to diagnose my car first ,I ask to put my complain to the manager of of Nissan He refuse to talk to me fine I left.my car stay for 3weeks at Betlelhem when I call they said still waiting for the report,on 29 when I called them to Nissan Sa they said the Mananger of Bfn and Betlelhem said the clutch has burned because I can't my dring is not perfect they are not liable for that clutch. Now my question is this how did they come to that conclusion firstly I'm an old driver that is having more than 20yrs driving secondly I've got 3cars that I bought from nissan why the clutch was not burned,this car that is burned clutch now is 2020 model and I bought in 2020 why the clutch was not burned than if I' can't drive,Management of Betlelhem said I'm not gonna get my car before I pay diagnostics test,these managers take an advantage because I'm a black woman,justdo what ever they want to say about me,don't even considering the money I paid for the clutch that only last for 2weeks,I just want to know the clutch they put in my car does not have a guarantee? R18900 has just gone to the drain on top of that they still want me to pay again the diagnostic test,please good people help about this case I don't have car presently struggling to go to work it's nearly almost a mo th now,thank u from Mrs Makhema
1 reviews | Active since Jan 2020
I'm Mrs Makhema loyal customer of nissan bloemfontein dealership,I'm disappointed about the treatment they gave me,on the 12 September I brought my car to replace new clutch plates that I've paid R180000 after repair I complain that my car still not right bring it back to them twice still said the car is fine.On the 5th of okt took a journey with my family to Qwaqwa ,I've got stucked at Pollorou next Betlelhem, as my Car still on warranty I called Sa Nissan,they responded me by saying their gonna take the car to the nearest dealership which is Betlelhem,really they do come and take the car to Betlelhem. Monday I go to Bfn Ntt nissan told them about my problem that happened over the weekend about the car,only talk to supervisor of mechanical departments about the problem,said to me he is waiting Betlelhem to diagnose my car first ,I ask to put my complain to the manager of of Nissan He refuse to talk to me fine I left.my car stay for 3weeks at Betlelhem when I call they said still waiting for the report,on 29 when I called them to Nissan Sa they said the Mananger of Bfn and Betlelhem said the clutch has burned because I can't my dring is not perfect they are not liable for that clutch. Now my question is this how did they come to that conclusion firstly I'm an old driver that is having more than 20yrs driving secondly I've got 3cars that I bought from nissan why the clutch was not burned,this car that is burned clutch now is 2020 model and I bought in 2020 why the clutch was not burned than if I' can't drive,Management of Betlelhem said I'm not gonna get my car before I pay diagnostics test,these managers take an advantage because I'm a black woman,justdo what ever they want to say about me,don't even considering the money I paid for the clutch that only last for 2weeks,I just want to know the clutch they put in my car does not have a guarantee? R18900 has just gone to the drain on top of that they still want me to pay again the diagnostic test,please good people help about this case I don't have car presently struggling to go to work it's nearly almost a mo th now,thank u from Mrs Makhema
1 reviews | Active since Jan 2020
I bought a car at NTT Bloemfontein on the 07th January 2022 and mid July I took it for service then on the 11th of August 2022 it did not start in the morning so I called the insurance they towed it to Eastvaal Motors Witbank and then I called the NTT garage and told them what has happened since I knew I have a warranty and then they started communicating with Eastvaal motors…it been 3 months now without a car and I’m paying for this car and there’s no progress they are not willing to help fixing the car. I only used the car for 7 months if not 6 months and few weeks. I am always running after them since from the 11 of August 2022 I’m struggling to go to work I even regret buying this car from them… I will never ever ever in my life recommend someone to buy a car from them because they do not care about their customers at all… they will promise to get back to you and they will never you will be the one running after them again. If there was any other way I was gonna say they must just take their car back really because this has caused me a lot of stress
1 reviews | Active since Jan 2020
I bought a car at NTT Bloemfontein on the 07th January 2022 and mid July I took it for service then on the 11th of August 2022 it did not start in the morning so I called the insurance they towed it to Eastvaal Motors Witbank and then I called the NTT garage and told them what has happened since I knew I have a warranty and then they started communicating with Eastvaal motors…it been 3 months now without a car and I’m paying for this car and there’s no progress they are not willing to help fixing the car. I only used the car for 7 months if not 6 months and few weeks. I am always running after them since from the 11 of August 2022 I’m struggling to go to work I even regret buying this car from them… I will never ever ever in my life recommend someone to buy a car from them because they do not care about their customers at all… they will promise to get back to you and they will never you will be the one running after them again. If there was any other way I was gonna say they must just take their car back really because this has caused me a lot of stress
1 reviews | Active since Jan 2020
Last year on the 14th April 2021 I purchased an NP200 from Nissan NP200 from NTT Bloemfontein my request was to get an affordable car as I am in debt and trying to get out of it. I explained to the sales person Nelson Dhlamini that I needed a car because I had anxiety and just wanted a maximum of R3500 instalment, I explained that I was in debt and was paying Capitec R7500 monthly to cover the debt quicker, I was left with R60 000 but because of the anxiety I opted to get an affordable car. After talking with Nelson and his Supervisor the initial instalment suggestion was R6500 of which I blatantly disagreed from and then later on they said that they would be able to do R5000, they said that the deal was good because they will be paying the R60 000 personal loan (which is a lie because it was consolidated in the car). That is how the deal was done. The following day Nelson brought the car from Bloemfontein to Bethlehem, I was under anxiety medication and had overslept and left my phone at my friend’s place and after someone had awoken me I was able to get my phone and communicate with Nelson. He was anxious that I had dropped him and thought that I was not going to pitch to get the car, when we met there remained a multitude of outstanding undertakings to be done. This includes amongst others getting a statement at the bank, signing etc. so we ended up not being able to go to the bank as the banks closes early on a Saterday. He then instructed me to go to the bank on Monday to sign the papers, I agreed and did so. I then signed some documents in the car so that he would hand me the car. 3. The following was explained to me while I was initialling and signing a stack of papers: • NTT will pay one month and I would pay the 71 months, • That the car came with no radio and he insisted that the radio be put in and that’s how I had the car, • That the car did not have a service plan and that I would have to do the service myself, • He said that I would have to do the registration but NTT will pay me for that. I called him after a friend of mine I had referred to him said that his car had a balloon payment and it hit me that I was never made aware of that I called Nelson and asked him if my car had a balloon payment t and he said yes it did and I was shocked, because that would have been a deal breaker. 4. On the 17 March 2022 after defaulting on two payments on the car I was admitted at Mondia Wellness Centre, due to feeling extremely overwhelmed. 5. In the financial wellness class I told the social worker about my financial state, upon investigation the social worker discovered that I was overwhelmed by debt. The social worker, who had read the contract NTT made me sign found that I had a Debt of R420 000 from ABSA because of the deal that was not correctly disclosed to me. When I saw the contract I was in awe at the level of treacherous in the contract the following was flawed: • first of all my expenses there are absolutely not true a true reflection, • the fact that the car had a balloon payment to be paid was not told to me • the amount of the car was not disclosed to me • the extras and how much they would cost were not disclosed to me • I was deceived when they said that they would pay off the 60 000 only to have it consolidated in the car. • I paid for the licensing and registration • I never asked for the Tint • I was not told of the a service and delivery fee • I was not told of Fuelling charges • Other on the description of extras is R23699.99 6. I believe that the car was sold to me with no transparency. It gives me great grief that after I told Nelson my financial strain and quest for a reliable affordable car, he would go out of his way to put me deeper into debt for his own profit. I fell like he made profit out of my desperation and did not have my best interest. It has caused my mental health to deteriorate and has affected my credit score tremendously. I owe ABSA R420 000 for an NP200! that is scheming to the highest order. 7. I am also unable to afford insurance for the car because I can not afford the car and insurance , I’ve grown to resent NTT and the car because NTT sold me a lie the car is uncomfortable but I’m paying it as though it’s a comfortable premium branded car, I honestly feel ripped off. 8. This is a humble request to come up with a fair equitable solution for this mess created by your company as it has affected my credit record and my mental health I sent this very letter to Patrick Whelpton who said that I signed up for for the deal and provided me with the documents which I do not dispute that I signed. He then said the matter would be better solved if I came to their offices in Bloemfontein. I can’t even afford bread because their company punched me into financial disorder but he expect me to drive to him to explain to me that I’ve signed papers… please assist me hellopeter. I have sent the letter to the ombudsman and they referred me to NCR but I have not heard any correspondence please help Hellopeter and anyone in the car dealership world I’m drowning
1 reviews | Active since Jan 2020
Last year on the 14th April 2021 I purchased an NP200 from Nissan NP200 from NTT Bloemfontein my request was to get an affordable car as I am in debt and trying to get out of it. I explained to the sales person Nelson Dhlamini that I needed a car because I had anxiety and just wanted a maximum of R3500 instalment, I explained that I was in debt and was paying Capitec R7500 monthly to cover the debt quicker, I was left with R60 000 but because of the anxiety I opted to get an affordable car. After talking with Nelson and his Supervisor the initial instalment suggestion was R6500 of which I blatantly disagreed from and then later on they said that they would be able to do R5000, they said that the deal was good because they will be paying the R60 000 personal loan (which is a lie because it was consolidated in the car). That is how the deal was done. The following day Nelson brought the car from Bloemfontein to Bethlehem, I was under anxiety medication and had overslept and left my phone at my friend’s place and after someone had awoken me I was able to get my phone and communicate with Nelson. He was anxious that I had dropped him and thought that I was not going to pitch to get the car, when we met there remained a multitude of outstanding undertakings to be done. This includes amongst others getting a statement at the bank, signing etc. so we ended up not being able to go to the bank as the banks closes early on a Saterday. He then instructed me to go to the bank on Monday to sign the papers, I agreed and did so. I then signed some documents in the car so that he would hand me the car. 3. The following was explained to me while I was initialling and signing a stack of papers: • NTT will pay one month and I would pay the 71 months, • That the car came with no radio and he insisted that the radio be put in and that’s how I had the car, • That the car did not have a service plan and that I would have to do the service myself, • He said that I would have to do the registration but NTT will pay me for that. I called him after a friend of mine I had referred to him said that his car had a balloon payment and it hit me that I was never made aware of that I called Nelson and asked him if my car had a balloon payment t and he said yes it did and I was shocked, because that would have been a deal breaker. 4. On the 17 March 2022 after defaulting on two payments on the car I was admitted at Mondia Wellness Centre, due to feeling extremely overwhelmed. 5. In the financial wellness class I told the social worker about my financial state, upon investigation the social worker discovered that I was overwhelmed by debt. The social worker, who had read the contract NTT made me sign found that I had a Debt of R420 000 from ABSA because of the deal that was not correctly disclosed to me. When I saw the contract I was in awe at the level of treacherous in the contract the following was flawed: • first of all my expenses there are absolutely not true a true reflection, • the fact that the car had a balloon payment to be paid was not told to me • the amount of the car was not disclosed to me • the extras and how much they would cost were not disclosed to me • I was deceived when they said that they would pay off the 60 000 only to have it consolidated in the car. • I paid for the licensing and registration • I never asked for the Tint • I was not told of the a service and delivery fee • I was not told of Fuelling charges • Other on the description of extras is R23699.99 6. I believe that the car was sold to me with no transparency. It gives me great grief that after I told Nelson my financial strain and quest for a reliable affordable car, he would go out of his way to put me deeper into debt for his own profit. I fell like he made profit out of my desperation and did not have my best interest. It has caused my mental health to deteriorate and has affected my credit score tremendously. I owe ABSA R420 000 for an NP200! that is scheming to the highest order. 7. I am also unable to afford insurance for the car because I can not afford the car and insurance , I’ve grown to resent NTT and the car because NTT sold me a lie the car is uncomfortable but I’m paying it as though it’s a comfortable premium branded car, I honestly feel ripped off. 8. This is a humble request to come up with a fair equitable solution for this mess created by your company as it has affected my credit record and my mental health I sent this very letter to Patrick Whelpton who said that I signed up for for the deal and provided me with the documents which I do not dispute that I signed. He then said the matter would be better solved if I came to their offices in Bloemfontein. I can’t even afford bread because their company punched me into financial disorder but he expect me to drive to him to explain to me that I’ve signed papers… please assist me hellopeter. I have sent the letter to the ombudsman and they referred me to NCR but I have not heard any correspondence please help Hellopeter and anyone in the car dealership world I’m drowning
1 reviews | Active since Jan 2020
My name is mosima Seroka, my ID 8501010565082, I bought a car At Nissan Bloemfontein and was delivered with temporary number plate they said I should do everything on the car then the will refund me .I did exactly that on 5 March 2021 .I sent them all recipes of R994 till today they never refund me ,always when I talk to them they just say they paid I should wait for 48hrs but after that 48hrs ,I dont received anything, they will say again are busy with it until today, so their plans is that they don't want to pay me my money, please I need you to help me to get my money my kids need it.
1 reviews | Active since Jan 2020
My name is mosima Seroka, my ID 8501010565082, I bought a car At Nissan Bloemfontein and was delivered with temporary number plate they said I should do everything on the car then the will refund me .I did exactly that on 5 March 2021 .I sent them all recipes of R994 till today they never refund me ,always when I talk to them they just say they paid I should wait for 48hrs but after that 48hrs ,I dont received anything, they will say again are busy with it until today, so their plans is that they don't want to pay me my money, please I need you to help me to get my money my kids need it.
1 reviews | Active since Jan 2020
Worst service I have ever received, never get through to the correct person, calls gets dropped, never have stock on parts, everything is on backorder, full of promises. NEVER AGAIN, DONE WITH NISSAN.
1 reviews | Active since Jan 2020
Worst service I have ever received, never get through to the correct person, calls gets dropped, never have stock on parts, everything is on backorder, full of promises. NEVER AGAIN, DONE WITH NISSAN.
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