****mers of NTT East London

NTT VW & Audi East London are ****ming me on replacing a faulty battery that I had purchased a year ago and told it had a 2 year warranty. They too the car in and requested to charge the battery overnight and after that they then claimed they won’t be replacing my battery. I requested for this to be in writing and have been told I will get such a written rejection and it’s been 4 days waiting. This company has no respect for its customers.