If disorganised was a company! NUDEBT WOULD BE IT!

If it was possible to give NEGATIVE STARS I WOULD! I am SO over Nu Debt management! It has been ongoing for 11 months in terms of a dispute with MTN. FINALLY, i had found someone AMAZING at MTN to assist me in resolving but NUDEBT act like they know nothing. These people will make you start explaiining and then drop the call in your ear. Because they are bored i suppose, UNFORTUNATELY!!!!!! My account closure letter and clearing of ALL AND ANY ARREARS DUE TO A FAULT ON MTNS SIDE is closed. BUT this seems IMPOSSIBLE! I wonder if there is ONE single person in that business that understands the simple process of bookkeeping/accounting and track recording. STOP phoning me until you HAVE ALL YOUR FACTS STRAIGT! SPEAK TO MTN!!!!!!