Active since Jan 2015
SO funny!!!!!! Eira prop? Really TUPA???? You guys have done SUCH a bad job you literally needed to move away from the name TUPA! The gangster Real estate from the south. Oh my word SO PATETIC. WATCH OUT RENTERS THESE GUYS ARE HECTIC!!!!!
If it was possible to give NEGATIVE STARS I WOULD! I am SO over Nu Debt management! It has been ongoing for 11 months in terms of a dispute with MTN. FINALLY, i had found someone AMAZING at MTN to assist me in resolving but NUDEBT act like they know nothing. These people will make you start explaiining and then drop the call in your ear. Because they are bored i suppose, UNFORTUNATELY!!!!!! My account closure letter and clearing of ALL AND ANY ARREARS DUE TO A FAULT ON MTNS SIDE is closed. BUT this seems IMPOSSIBLE! I wonder if there is ONE single person in that business that understands the simple process of bookkeeping/accounting and track recording. STOP phoning me until you HAVE ALL YOUR FACTS STRAIGT! SPEAK TO MTN!!!!!!
iF I COULD GIVE NO STARS I WOULD!!!!!!!! Fedhealth Attempting to Force Double Payment After Traumatic & Inhumane Treatment I am lodging this complaint after months of distress, incompetence, and unacceptable treatment by Fedhealth. I am beyond fed up. While I was seriously ill and fighting for my life, I was removed from the hospital due to Fedhealth’s handling of a so-called non-disclosure issue. This alone was traumatic and inhumane. Even after the non-disclosure was approved, I was forced to fight endlessly to have the claims paid. The situation has only deteriorated further. My contributions were moved to EFT payments, and I have paid via EFT. Despite this, Fedhealth has continued to attempt to debit my bank account for the full monthly contribution on savings!, as if I have not paid at all. To be absolutely clear: I have already paid via EFT Fedhealth is now attempting to take payment again I will not pay twice Any further debit attempt is unauthorised Fedhealth now expects me to somehow resolve their internal failures while they continue trying to take money that I do not owe. This medical aid has shown: No compassion No accountability No clear communication No respect for members, especially during medical crises I have formally submitted my one-month cancellation notice and am demanding: Written confirmation of my cancellation Immediate cessation of all debit attempts A full breakdown of any alleged balance All documentation relating to my non-disclosure Fedhealth is, without question, the most stressful, unhelpful, and inhumane medical aid I have ever dealt with. What should have been support during illness became a constant battle — financially, emotionally, and mentally. I am posting this publicly because private channels have failed completely. If Fedhealth does not resolve this urgently, I will escalate this matter further. No one deserves this treatment — especially not when they are sick.
I am beyond disappointed in MTN. What should have been a straightforward correction has turned into a 10-month nightmare involving *****, incorrect billing, legal threats, and serious damage to my credit record. I have two legitimate MTN contracts: Samsung A34 Samsung A54 I never missed a payment on either contract from inception until April/May 2025. In May 2025, MTN attempted to debit over R2,000, far more than my normal instalment. When I contacted MTN, I was informed that a Samsung S25 + Rayzon had been *****ulently taken out in my name. MTN instructed me to: Open a police affidavit Submit a certified copy of my ID I comp**** immediately. Later, MTN informed me that: The S25 + Rayzon was removed from my profile They claimed it was “not *****” However, the BILLING for this device was NEVER removed. This is the core issue: MTN removed the device from my profile but continued billing me for it every single month from April onwards — including pro-rata charges and instalments — for a phone I never signed a contract for. MTN cannot produce a valid contract for this device. Only my A34 and A54 contracts exist. Because of MTN’s failure: My bill has been incorrect for 10 months My payments were misallocated I was handed over to legal and debt collection for charges I do NOT owe My credit score has been severely damaged To make matters worse: I was advised by an MTN branch manager not to pay until the issue was resolved Despite this, I still paid ±R1,470 and another payment in August MTN has failed to allocate these payments despite receiving proof repeatedly I have escalated this matter to: MTN Internal Complaints Ombudsman ICASA Credit Bureau No one resolved it. For 10 months. This has caused extreme stress, financial harm, and reputational damage. I have never missed payments in 6 years — until MTN created this situation. All I am asking for is simple: Remove and credit the *****ulent S25 + Rayzon charges Correct my statement Fix my credit record Close my contracts once they legitimately end Instead, MTN threatened me with legal action. This is by far the worst service experience I have ever had. A problem that is “easy to fix” has been ignored for almost a year. Case number: BO0139581 MTN, I want resolution — not silence, not excuses, and not threats.
I am posting this because I truly don’t know what more I can do to get help from Fedhealth. On 15 September, I was taken to Olivedale in a medical emergency after seizures. I was transferred to Garden City, placed in High Care — and the next day (16 September), Fedhealth had me removed from High Care, even though my diagnosis was still unclear and my condition was described as life-threatening. My diagnosis remains epilepsy unspecified because the hospital investigation was cut short due to Fedhealth’s intervention. Fedhealth then launched a non-disclosure investigation, during which they ignored my repeated requests for updates, reports, and explanations. I was treated as if I had done something wrong, even though I was desperately ill and terrified. After months of stress, the non-disclosure has now been approved — meaning I never ****. But instead of relief, Fedhealth is still dragging their feet to pay the hospital bills. I continue to receive new invoices, and the stress is becoming unbearable. My broker assured me that MRIs would be covered in emergencies — and my policy clearly lists seizures as life-threatening — yet I am now sitting with an MRI bill of over R9,000, even after paying an initial co-payment in hospital. How is a patient supposed to get properly diagnosed if Fedhealth refuses to cover the necessary tests, kicks you out of hospital, and then tells you to wait for another seizure? Fedhealth has also claimed they can’t obtain certain documents due to POPIA — but in the first month, they themselves sent me paperwork containing another person’s private details. A clear POPIA breach. The lack of accountability is shocking. Every person I have dealt with at Fedhealth has been cold, dismissive, and unwilling to help. I joined Fedhealth because I wanted to be protected if anything went wrong. Instead, I was misled by a broker, abandoned in a crisis, left with enormous bills, and still have zero clarity on what will or won’t be paid. Fedhealth, please resolve this. I cannot live in constant fear and financial stress because of your delays and lack of care. I have now formally lodged a complaint with the Medical Aid Ombudsman.
Case number: BO0073798 MTN Reference number: REQ3638692 I am lodging a formal complaint against MTN South Africa regarding unresolved *****ulent activity, incorrect billing, misallocation of payments, credit bureau damage, and a complete failure by MTN to act responsibly despite months of communication from my side. This issue has been ongoing since around June 2025 (My history will show a perfect payment record until the *****) and remains unresolved despite: Multiple branch visits, Numerous phone calls, Several emails, And formal complaints submitted on HelloPeter. Each attempt to resolve this matter has been met with delays, contradictions, and inaction. 1. Background A *****ulent device/contract (Samsung S25 + Rayzon) was taken out under my name without my consent. MTN suspended my legitimate numbers while investigating, further disrupting my access to services I legitimately pay for. I have submitted: A sworn affidavit, A certified copy of my ID, Proof of my August 2025 payment, MTN for some reason is just NOT allocating this payment? — all documents MTN requested. There is no justification for the continued lack of resolution. 2. Current Situation My two legitimate lines for the Samsung A34 (contract ending November 2025) and Samsung A54 have now been reactivated. (All relevant documentation attached). However, my MTN account currently incorrectly reflects an inflated and ******** balance of R12 066.75, which includes *****ulent billing and charges accrued as a result of MTN’s internal failures. In addition, MTN has still not corrected the credit bureau listing, which continues to harm my financial reputation severely. 3. Payment Instructions & Misallocation I have not paid MTN since August 2025, only because an MTN consultant in the store instructed me not to make further payments until: The *****ulent line was fully removed; and My credit bureau profile was corrected. The damage done is horrible. I followed MTN’s instructions exactly. Once MTN resolves this matter fully — including removing *****ulent billing, allocating my August payment, correcting my credit bureau profile, and restoring my account to its lawful balance — I will immediately make all lawful payments due. I am not refusing payment. I am waiting for MTN to correct its own errors so that I am not paying for *****ulent charges, suspended services, or ******** billing. 4. Impact on My Credit & Emotional Distress This has caused: Wrongful negative credit listings, Damage to my financial credibility, Loss of access to essential financial services, Ongoing emotional distress, Months of unnecessary burden, And financial prejudice through no fault of my own. As the victim of *****, I should not be further punished because MTN failed to act responsibly. 5. Legal Rights (CPA & POPIA Violations) Under the Consumer Protection Act, I have the right to: Quality service delivered timeously (Section 54), Freedom from unfair, unjust, or unreasonable conduct (Section 48), Proper dispute resolution (Section 52). MTN has failed in all these obligations. Under POPIA (Section 19), MTN must protect personal information from unauthorised access. The *****ulent contract proves MTN’s failure to follow proper verification procedures, making this a clear breach of POPIA. 6. I kindly Request the Ombudsman’s Urgent Intervention I request that the Ombudsman compel MTN to: Remove the *****ulent contract and void all *****ulent billing immediately. Correct my credit bureau profile and provide written proof of the update. Allocate my August 2025 payment to the correct contracts. Adjust my account balance to reflect only legitimate charges owed. Provide a written explanation for: The months-long delays, Why *****ulent activity was allowed in-store, Why my bill escalated to R12 066.75, Why all previous attempts via phone, branch visits, email, and HelloPeter were ignored. Credit or reimburse me for the A35 and A54 data/minutes I paid for but did not receive while my numbers were suspended. Confirm that my A34 contract will end in November 2025, with no unauthorised extensions, add-ons, or data packages. 7. Conclusion This situation has now persisted for six months with no proper resolution despite my full cooperation. The continuing delays, negligence, and failure to correct the *****ulent activity are unacceptable and ********. I am requesting immediate action from the Ombudsman to ensure MTN resolves this matter, corrects my account, repairs my credit profile, and acknowledges my rights as a consumer and a data subject. Once MTN corrects my account fully and lawfully, I will settle all legitimate amounts owed without delay. I hope this email finds the right place so I can finally have this very wrongful situation corrected. MTN did say to plese give the 5 - 15 days, but it has been too long to wait, I'd like this formal complaint lodged. Action is desperately required please.
Dear Mweb Team, ref: MWB32962973 I am writing to formally demand resolution and credit for a matter that has been outstanding for years and remains unresolved despite numerous attempts to have it corrected. This pertains to line number 60083529 ? 50/25 uncapped line, linked to Mweb Account 8637721. Summary of the Issue: * This line has been down and inactive from June 2023 to July 2024. * Mweb previously confirmed that the line was indeed non-operational during this period, and that we were billed incorrectly. * Despite repeated follow-ups, no credit has been processed to date. Details for Immediate Action: * Ticket Reference: MWB29472332 (logged by Phendi) * Previous Reference: MWB27596013 * Amount Due: R529.57 x 12 months = R6,354.84 * This credit is owed only for June 2023 to July 2024 and does not include any period beyond July 2024. Account and Contact Information: * Name: Ledica * Linked Cell: 084 500 8111 * Email: ledica@wol.co.za / admin@ledicadistribution.co.za * Debit Order: From Ledica?s FNB account * Service Address: House 15, 11 Lonerock Estate 20 Glenluce Drive, Dougladale, Fourways, 2191 * Postal Address: PO Box 701, Fourways, 2055 * ID Number: 8610090069087 Previous Assistance: We previously liaised with an Mweb representative named Balie, who acknowledged the issue and confirmed that credit should have been processed. However, after years of delays, multiple reference numbers, and countless follow-ups, this remains unresolved. This level of inaction is unacceptable. Required Next Steps: 1. Immediate confirmation of receipt of this email and acknowledgement of the outstanding credit. 2. Written confirmation of when the R6,354.84 credit will be processed to our account. 3. Full resolution within 5 business days. Should Mweb fail to act within this timeframe, we will have no option but to escalate this matter formally to the Consumer Protection Ombudsman and relevant authorities, as this delay constitutes unjust billing and poor service delivery. We expect professional accountability and prompt resolution. I require a full ledger on this property and ALL information to resolve and cancel!!
I AM STILL WAITING FOR MTN TO FIX THE ***** ON MY ACCOUNT? I HAVE SUBMITTED EVERYTHING!!!!!! YOU HAVE MESSED UP MY CREDIT RECORD. THE AGENTS DONT UNDERSTAND, NO ONE AT MTN UNDERSTANDS? SO WHAT??????? I AM STUCK!!!!!
Our 50/25 uncapped line (Line 60083529, Account 8637721) was confirmed by Mweb to have been down and inactive between June 2023 and July 2024, yet we were still billed monthly. Despite several tickets logged (including MWB29472332 and MWB27596013) and repeated follow-ups with multiple consultants — including a lady named Balie, who acknowledged the issue — no credit has been passed or refunded. We are owed R6,354.84 for services not rendered. Every time we follow up, we are told the issue is being “escalated,” but nothing happens. This has been an exhausting and unacceptable experience. We expect Mweb to process the credit immediately and provide written confirmation of resolution. If not, we will escalate this to the Consumer Protection Ombudsman and ICASA for investigation. For reference, our liaison Amanda is handling this matter and can be contacted for updates. Service Address: House 15, 11 Lonerock Estate, 20 Glenluce Drive, Dougladale, Fourways, 2191 Contact Emails: ledica@wol.co.za | admin@ledicadistribution.co.za After so many years of loyalty, we are extremely disappointed by the lack of accountability and poor service from Mweb.
I am absolutely shocked at the ongoing negligence, lack of accountability, and complete disregard MTN has shown in handling a ***** case that has been active since June 2025. Despite doing EVERYTHING asked of me, this matter remains unresolved and my credit record continues to suffer. A *****ulent S25 + Rayzon contract was taken out in my name due to MTN’s failure to protect my personal information. I immediately opened a ***** case and have since provided a sworn affidavit, multiple supporting documents, and most recently my certified ID copy — yet MTN continues to drag their feet with no urgency, no accountability, and no concern for the damage they have caused. During this entire period, my two legitimate contract numbers (Samsung A34 and A54) were suspended, leaving me without the data and minutes I pay for monthly. This suspension was through no fault of my own, and MTN has made zero effort to reimburse or credit me for the services I did NOT receive. My account now shows an absolutely ridiculous amount of R12 066.75, and despite consultants advising me to ONLY make payment once the *****ulent line is removed and the credit bureau listing corrected, MTN has still not resolved anything. This has caused MAJOR damage to my credit score and financial standing — ALL because of MTN’s incompetence. I have visited branches, made countless phone calls, sent emails, submitted complaints through HelloPeter, and followed every instruction given to me — yet here I am, six months later, still begging MTN to fix a situation that THEY created. I demand the following IMMEDIATELY: Removal of all billing and records linked to the *****ulent S25 + Rayzon device. Full correction of my credit bureau profile and confirmation that MTN has contacted ALL bureaus. Correct allocation of my August 2025 payment to my legitimate contracts. Reimbur*****t/credit for the months I paid for the A34 and A54 while my numbers were suspended due to MTN’s *****. Confirmation that the A34 contract will end in November as per agreement — with NO added data packages or extensions. This experience has been traumatic, stressful, and financially damaging. MTN has shown no urgency or responsibility in correcting a problem THEY allowed. I will continue escalating this matter, including lodging a formal complaint with the MTN Ombudsman and the credit bureaus, until MTN finally resolves this completely unacceptable situation. MTN, FIX THIS NOW. I have done my part — repeatedly. The continued delays and negligence on your side are indefensible.
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