Dissatisfied

A few times our deliveries have been late. This time, 4 days later. We had to keep checking up, and were told it was being delivered on 2 different dates, so I was waiting around for a delivery that never happened. No one contacted us. I kept on having to call to find out what was going on. The driver was too impatient for me to try check the parcels, telling me to go into my home to get a pen as he didn't have one. Pushing me to sign before I had checked the orders. Which made me feel stressed and rushed.