I want this unauthorized debit order cancelled and refunded my money.
I have not agreed to these payments.
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Replies (53)
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Replies (53)
NuPay a division of Altron's replyOfficial
20 Feb 2026, 07:57
Good day Lulamile,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
Best regards,
NuPay a division of Altron's reply20 Feb 2026, 07:57
Official
Good day Lulamile,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team