AWFUL AWFUL AWFUL

Nigel - the previous owner told us we needed a new (second-hand from Japan) engine. It was a LOT of money around R40,000. He told us we could get it reconditioned for a lot less but there would be no guarantees the engine would last. So we saved up and paid the R40,000 explicitly stating that we would rather put the money towards a new car IF he thought the engine wouldn't fix all the car problems. He re-assured us it would. Unfortunately the business got sold after this but we still had our receipt for our engine replacement. We have been in and out of the garage for 9 solid months. They (new owners not Nigel) put a new (second-hand) engine that didn't fix a single problem and created more. I took it back immediately surprised they had even let it out of their shop. The same thing happened again. We took it back (paying for more and more labour costs) as additional things kept going wrong (presumably because of the ***** engines they were using). They kept the car for over a month until I started hounding them (we don't have a second car). They gave it back and a few months later the engine has blown the head gasket. We took it back in. The lady in charge blamed us, telling us we'd let it over heat (we hadn't) We took it to another mechanic who, to our horror, told us the engine was our original one and they just reconditioned it and didn't bother asking us if we wanted that or adjusted the price accordingly. So at this stage we are around R70,000 out of pocket with NO CAR. Absolutely gutted and traumatized by the callous and dismissive way in which we were treated - especially when they've messed us around for about 10 months now! I accused her of *****ing from us and she rep**** that she told us they were going to recondition the old engine which was a blatant lie as we never would have agreed to that because we were told by Nigel NOT TO and we saved money for the more expensive option (because he told us exactly what would happen if we just got the old one reconditioned). An horrific experience.