1 reviews | Active since Member
I have full empathy for everyone affected by this traumatising experience. In March 2024 had my wedding ring sent in to the Clearwater Mall branch for the diamond to be secured as it was loose. After fruitless attempts at calling for a follow-up on return, I too was rattled at the sight of chains and locks on the doors at the store when I went in to query. I practically begged the centre management to please sift through the items to ensure that my wedding ring is not collected when the store gets cleared out, even sending pics of my wedding ring along with proof of purchase as well as the repair slip as proof of ownership. The store still had all its stock at the time. Sadly, the mall allowed the liquidators to take my ring along with its own assets in spite of my pleading. I feel sick in the stomach just typing this mail given its sentimental value, its MY wedding ring!! None of the referral numbers given by the centre manager have taken my calls or responded to messages since April 2024. How can my personal item form part of their liquidation process? Are we ever going to get our possessions back? Why has the sheriff of the court nor the liquidators had the courtesy of reaching out to owners to let them know what is going on. Anyone had any luck with getting their jewellery back?