Refusal to give module outline for credit application

As a graduate of North-West University / Noordwes-Universiteit, I find it deeply disappointing and embarrassing that I have had to resort to this platform to obtain assistance with retrieving my younger sister’s module or course outline. I have been repeatedly referred to a yearbook, which does not meet the required purpose, as she needs the detailed module information in order to transfer to another institution. Despite numerous emails and phone calls, it appears that no one fully understands the nature of my request. Consequently, I am unable to apply for credit recognition on her behalf, which is preventing her from continuing with her studies.