Fraudulent company

This the most fraudulent company I have ever dealt with. When an invoice of over R26 000 was charged for their phase 1 - same was paid accordingly. However COVID-19 and the lockdown caused me to loose my income and I couldn't go overseas. I immediately inquired to have a refund on the money but this company refuses to pay back my money. They are currently charging me R26 000 for 20 emails, which is ridiculous and I cannot afford this. Now they don't respond to any of my inquiries.DO NOT do any business with them, you will gain no service, an inbox full of emails and an absurd amount to be paid not seeing a cent worth of your money.