Oak Tree Garden Service
1|6 reviews
JR
Jana R
1 reviews | Active since Member
25 Sept 2024, 07:21
Response to removed review - Oak Tree Gardening Service
It is truly disheartening to see the level of unprofessionalism in Oak Tree Garden Services' response. I have never encountered a business that feels the need to block a client’s number simply because they realised they were in the wrong. After I raised my concerns about their rudeness, I was shocked to receive such an unprofessional reply. It’s clear that they have not learned from feedback, and their response only reinforces my complaint regarding their lack of professionalism.
What’s even more frustrating is that, after receiving an extremely rude WhatsApp message from them, I responded with, “Sorry for the misunderstanding. Let’s see how we can fix this,” only to be blocked shortly thereafter.
I’ve also observed that I’m not alone in my experience; several other reviews on Hello Peter echo similar complaints about their professionalism and people skills. It’s disappointing to see a business seemingly unwilling to improve or address these issues.
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Replies (53)JR
Jana R's updateReviewer Update
25 Sept 2024, 07:24Original review that was removed:
I recently hired Oak Tree Gardening Service and had the misfortune of dealing with Elmarie Nortje from Oak Tree Garden Services. Initially, she seemed pleasant and eager to help, but once I made the payment, everything changed.
Her attitude became incredibly rude and dismissive. I simply asked a question about the services, and instead of a straightforward answer, I received a barrage of arrogant WhatsApp messages. When I tried to clarify further, she blocked my number! It’s astonishing how quickly someone can turn once they have your money.
If you're looking for a reliable and professional gardening service, save yourself the hassle and avoid Oak Tree Gardens and Elmarie Nortje. You’ll be much better off elsewhere.
I recently hired Oak Tree Gardening Service and had the misfortune of dealing with Elmarie Nortje from Oak Tree Garden Services. Initially, she seemed pleasant and eager to help, but once I made the payment, everything changed.
Her attitude became incredibly rude and dismissive. I simply asked a question about the services, and instead of a straightforward answer, I received a barrage of arrogant WhatsApp messages. When I tried to clarify further, she blocked my number! It’s astonishing how quickly someone can turn once they have your money.
If you're looking for a reliable and professional gardening service, save yourself the hassle and avoid Oak Tree Gardens and Elmarie Nortje. You’ll be much better off elsewhere.
JR
Jana R's update25 Sept 2024, 07:24
Reviewer Update
Original review that was removed:
I recently hired Oak Tree Gardening Service and had the misfortune of dealing with Elmarie Nortje from Oak Tree Garden Services. Initially, she seemed pleasant and eager to help, but once I made the payment, everything changed.
Her attitude became incredibly rude and dismissive. I simply asked a question about the services, and instead of a straightforward answer, I received a barrage of arrogant WhatsApp messages. When I tried to clarify further, she blocked my number! It’s astonishing how quickly someone can turn once they have your money.
If you're looking for a reliable and professional gardening service, save yourself the hassle and avoid Oak Tree Gardens and Elmarie Nortje. You’ll be much better off elsewhere.
I recently hired Oak Tree Gardening Service and had the misfortune of dealing with Elmarie Nortje from Oak Tree Garden Services. Initially, she seemed pleasant and eager to help, but once I made the payment, everything changed.
Her attitude became incredibly rude and dismissive. I simply asked a question about the services, and instead of a straightforward answer, I received a barrage of arrogant WhatsApp messages. When I tried to clarify further, she blocked my number! It’s astonishing how quickly someone can turn once they have your money.
If you're looking for a reliable and professional gardening service, save yourself the hassle and avoid Oak Tree Gardens and Elmarie Nortje. You’ll be much better off elsewhere.