Oakhurst Life
4.8|238 reviews
SS
Salesh S
1 reviews | Active since Member
20 Jun 2020, 08:30
OAKLIFE LIFO1035627
Oakhurst life proceeded to debit my account account earlier that the prescribed date, this has negatively impacted on my Bank records and ITC. There is even an unpaid charge on my account which need to be refunded with 24 hours. I demand to hear the call recording authorizing you to debit my account before payday?
With all the stress and inconvenience your company caused me during the last 6 months, and now you add fuel to the fire going into my account without my permission, I am requesting you to close my Oakhurst life account immediately, ensure there is no additional debits, refund my fees and provide with a formal written confirmation that the ITC and my bank records have been corrected.
Further more issue me with a deadlock letter for all the stress and inconvenience caused dealing with your organisation as I am approaching the Ombudsman. I cannot be paying for a service and being treated like a dishonest person. Its seem you cannot trust that I would honor my debit on Monday that you had to collect it prior without consent.
Will appreciate CEO contact to discuss these issues further - requested it previously, still waiting.
Helpful (0)
Replies (210)0
Replies (210)SS
Salesh S's updateReviewer Update
22 Jun 2020, 07:44Still no response from Oakhurst Life who accessed my account out of the agreed date which negatively impacted my account.
I am eagerly waiting for them to refund me, cancel my policy and rectify my credit rating which they affected.
OAKLIFE LIFO1035627 70.00-
MAGTAPE UNPAID 70.00
#ITEM UNPAID 100.00-
I trust people would read these comments before choosing any products with your company.
Oakhurst causes continuous stress and inconvenience in our lives, instead of worrying about our day to day activities, we have to follow up on issues like this with them.
I am eagerly waiting for them to refund me, cancel my policy and rectify my credit rating which they affected.
OAKLIFE LIFO1035627 70.00-
MAGTAPE UNPAID 70.00
#ITEM UNPAID 100.00-
I trust people would read these comments before choosing any products with your company.
Oakhurst causes continuous stress and inconvenience in our lives, instead of worrying about our day to day activities, we have to follow up on issues like this with them.
SS
Salesh S's update22 Jun 2020, 07:44
Reviewer Update
Still no response from Oakhurst Life who accessed my account out of the agreed date which negatively impacted my account.
I am eagerly waiting for them to refund me, cancel my policy and rectify my credit rating which they affected.
OAKLIFE LIFO1035627 70.00-
MAGTAPE UNPAID 70.00
#ITEM UNPAID 100.00-
I trust people would read these comments before choosing any products with your company.
Oakhurst causes continuous stress and inconvenience in our lives, instead of worrying about our day to day activities, we have to follow up on issues like this with them.
I am eagerly waiting for them to refund me, cancel my policy and rectify my credit rating which they affected.
OAKLIFE LIFO1035627 70.00-
MAGTAPE UNPAID 70.00
#ITEM UNPAID 100.00-
I trust people would read these comments before choosing any products with your company.
Oakhurst causes continuous stress and inconvenience in our lives, instead of worrying about our day to day activities, we have to follow up on issues like this with them.
SS
Salesh S's updateReviewer Update
22 Jun 2020, 10:58Sent a Social media complaint on Saturday, follow up this morning and still not response from Oakhurst.
Illegally debiting my account without my consent prior to payday.
This is not service - please provide me with the CEO contact details urgently.
Illegally debiting my account without my consent prior to payday.
This is not service - please provide me with the CEO contact details urgently.
SS
Salesh S's update22 Jun 2020, 10:58
Reviewer Update
Sent a Social media complaint on Saturday, follow up this morning and still not response from Oakhurst.
Illegally debiting my account without my consent prior to payday.
This is not service - please provide me with the CEO contact details urgently.
Illegally debiting my account without my consent prior to payday.
This is not service - please provide me with the CEO contact details urgently.