Oasis - Bad service

I had a very disappointing experience with Oasis Water. The customer service is extremely poor and responses take a very long time. When you finally do get a reply, the staff often speak to you like your an idiot.

They are very quick to take their payment every month, but when you decide to cancel because of the bad service, the problems start. Even after cancelling, my debit order still went through, and then I was told they would need to “decide” whether the money would be refunded. That is incredibly frustrating and unprofessional.

Based on my experience, I would not recommend this company. There are many other water suppliers out there who value their customers and provide much better service.

Be careful before signing up and make sure you read everything clearly. I regret choosing Oasis Water and would advise others to look at alternative suppliers instead. ⚠️