TOTALLY DISAPPOINTED

I have received a very bad service at OBC Centurion Mall which is not the first time that happens....I went there to buy food for my lunch as a customer I have every right to choose what I want and what I don't want.So it has gotten to a point were by I tell a lady by the name of LETHABO that this and that I don't want and the answer was "The RULES of this store I'm not allowed to open other food if others are not finished" I'm working at a retail and a customer has every right to choose what they want...I'm so very disappointed OBC must give their stuff a better training