1 reviews | Active since Member
Obz Café, Observatory
Dismal breakfast experience on Saturday past
We were a group of 6 who came for breakfast based on the Daddy's deal. Upon arrival at 10h00, we could not enter the establishment as staff were still cleaning up from what seems to be the night before's shift. We eventually entered at 10h10 and took to our seats advising we are there for the breakfast as per the advertised and already purchased deal. We placed our respective egg preference orders (sunny side up, scrambled etc etc).. we received our plates almost an hour later to which we were horrified and completely nauseous at the state of the eggs. Needless to say we returned the eggs and the dirty cutlery utensils. In fairness, there was only ONE waiter named Richard servicing the full restaurant whilst the other staff members walked around slowly and literally dragging their feet - evidently tired from the night before's shift. They were short staffed and only one lady in the kitchen who upon receiving all the returned plates (us and other patrons) started raising her voice at her frustration and lack of help. It was still unpleasant for us to hear We then managed to speak with Josef who noted our concerns and complaints as he is in communications with the manager All in all, Obz Café will Never see us again and should not be promoting a breakfast service if they cannot adhere to basic requirements of customer satisfaction and service delivery
Unhappy customers